According to Mark Vickery, Senior Director of Performance Management at VinSolutions, one of the most common CRM mistakes dealers make is setting up their processes once and never touching them again. But a dealership is always evolving, and for CRM processes to work best, they should evolve as well.
In this podcast interview with Mark, he covers ways to update CRM processes to improve efficiency and profitability.
Listen to the podcast from AutoSuccess to learn why you should revisit your dealership's CRM processes.
Listen to the Podcast