VINESSA™ VIRTUAL ASSISTANT
Maximize productivity with artificial intelligence and automation.
The Challenge
Every opportunity is valuable to dealerships, but chasing every lead—without knowing which ones are most likely to convert—can be costly. And as more customers shop outside of the traditional in-person showroom setting, dealerships need to be ready to connect with shoppers at any time.
How We Solve It
VinSolutions’ virtual assistant tool, Vinessa, helps dealerships increase productivity and capture more opportunities by automating key sales tasks, including responding to customers via text and email, setting appointments, and scheduling follow-up tasks.
Watch In Action
Want to see how Vinessa can maximize productivity at your dealership? Schedule a quick demo to see how it works.
What Makes us Different
Comprehensive View of Communications
Accelerate the purchase process with Vinessa’s integration with Connect CRM. With a comprehensive view of all of Vinessa’s customer engagements in the CRM customer record, salespeople can pick up with customers where Vinessa left off and keep deals moving.
Automated Appointment and Task Scheduling
Keep salespeople focused on the customers closest to converting with the integration between Vinessa and Connect CRM, which enables Vinessa to schedule appointments and tasks on salespeople’s behalf.
Personalized, Human-Like Lead Nurturing
Ensure customers always receive the same personalized responses they’d get with a member of your staff with Vinessa, which uses powerful artificial intelligence to understand and respond to customer questions.
PRODUCT FEATURES
Keep customers engaged, even after hours
Automate real-time, two-way text and email communication with customers when a salesperson is not available, using Vinessa’s artificial intelligence and dealership data to answer questions.
Customize how and when to engage customers
Determine how and when Vinessa responds to leads with flexible and customizable settings.
Automate appointment setting
Keep salespeople focused on advanced selling tasks with Vinessa’s ability to schedule showroom appointments with customers on a salesperson’s behalf.
Meet customers where they are
Keep salespeople up-to-date on every customer’s interactions with Vinessa with a comprehensive readout in the CRM customer dashboard and CRM alerts.
Schedule effective follow-up tasks
Improve sales conversion rates with automatically scheduled follow-up tasks for dealership personnel that effectively guide customers throughout their unique paths to purchase.
Increase profit, not headcount
Consistently follow up with customers with Vinessa’s response automation at a fraction of the cost of hiring a BD agent or salesperson—boosting your bottom line.
Monitor lead volume and engagement
Quickly and easily monitor the volume and status of leads, appointments, and sales that Vinessa has contributed to with the comprehensive Virtual Assistant Dashboard.
Let us show you how to capture more opportunities with Vinessa.
Complete the form below to request a demo.
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