Automotive Dealer CRM
Today’s customers expect a flexible, personalized car-shopping experience, with more and more shoppers buying remotely. But delivering that experience at scale with limited dealership resources can be difficult and costly.
How We Solve It
Vinsolutions CRM integrates dealership tools and sales processes to deliver a single view of the customer – across touchpoints and departments. With customizable processes and powerful lead automation, our car dealer CRM streamlines the car-buying process and enables dealers to deliver the shopping experience customers expect.
Watch In Action
Hear how automotive dealer Liza Borches, CEO of Carter Myers Automotive in Charlottesville, Virginia, used VinSolutions dealership CRM software to improve her customer experience and increase her dealership’s closing rate.
WHAT MAKES OUR AUTOMOBILE CRM SOFTWARE DIFFERENT
Partners in Performance
Maximize your automotive CRM software utilization with regular consultations with your Performance Manager, a dedicated advisor with automotive retail sales expertise and partner in your dealership’s business success.
Flexible, Customizable Processes
Integrations with Insight
Work smarter with Cox Automotive integrations that turn data into insights. Create a more efficient, personalized customer experience with a database that pulls from multiple sources of critical customer data, including Dealer.com, Xtime, and vAuto.
Connect with customers – anytime, anywhere
Respond to customers quickly and efficiently with Vinsolutions Mobile, the robust Vinsolutions CRM mobile app. With full follow-up functionality and no lag to the desktop app, your team can provide a better, more flexible buying experience – from anywhere they can use their smart phone.
Drive decisions with data
Make informed management decisions faster and easier with fully customizable sales lead reports. Review key CRM dealership metrics for your entire store with custom data visualizations, and see your group-level metrics in one report with Enterprise Reporting & Analytics.
Make connections count
Create automated, targeted marketing campaigns that deliver timely, high-value sales and service offers to your dealerships customers using VinSolutions marketing software: Vinsolutions Campaigns, TargetPro and TargetPro+.
Safeguard sensitive info
Reduce security risks created by stray paperwork with Document Library, which allows you to capture driver’s licenses with your mobile phone’s camera and centralize those documents in the customer lead record in Vinsolutions CRM.
Automate database maintenance
Clean up the dirty data hiding in your auto dealer crm system database with Data Appends. This software automatically updates customer lead records with current contact information and reconciles duplicate customer records.
Hold your staff accountable
OEM Program Participation
Vinsolutions CRM automotive platform is OEM-certified by every major automotive manufacturer. This certification is constantly updated, so you can be confident that your automotive dealership is always compliant with your automotive manufacturer’s guidelines.
See for yourself how Vinsolutions CRM can streamline processes, improve customer experience and take your dealership to the next level.