PERFORMANCE MANAGEMENT
Optimize CRM Utilization with a Proactive Partner
Current CRM users,
The Challenge
A CRM is only as good as its users. Dealers will only get out of the CRM what they put in, and it can be difficult to determine where the software is being under-utilized.
How We Solve It
Dealers who choose VinSolutions get the support of a VinSolutions Performance Manager – a dedicated advisor with real-world automotive retail experience. . A dealer’s Performance Manager, who fully understands common dealership issues, helps capitalize on CRM to improve performance and ensure success.
Watch In Action
Hear from Greg Jensen, COO of Kocourek Automotive Group, how his Performance Manager helped his dealership significantly increase service retention.
What Makes Us Different
Proactive Partnership
Make the most of CRM and get ahead. Performance Management is different than technical support. Rather than reactively troubleshooting issues, your dedicated Performance Manager proactively partners with you to identify key areas for improvement for your business based on your utilization and performance.
Regular Reviews
Receive weekly performance calls with your designated Performance Manager for the first month after install, with monthly recurring meetings after that to discuss usage and best practices to move the needle at your store. Continue learning with regular webinars and workshops focused on top utilization issues and best practices.