CRM INTEGRATION WITH INSIGHT

Most dealerships have the data they need to create a personalized, relevant customer experience. What many lack are the time and resources to aggregate that data across their multiple dealership tools. Connect CRM integrates with other Cox Automotive software solutions and third-party partners to enable dealerships to turn data into insights, and insights into sales. What can CRM integration do for your dealership?

Explore VinSolutions’ Integrations By:

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Sync customer and deal information between platforms

Dealertrack DMS

Consolidate data entry and improve the customer experience with an enhanced integration between Dealertrack DMS and Connect CRM, and increase sales opportunities with a repair order alerts integration.  

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Enhance showroom and remote shopping experiences

Dealer.com Digital Retailing

With the integration between Connect CRM and Dealer.com Digital Retailing, you can pick up every online deal right where the customer left off in the customer record or Connect Desking. Streamline your deals with a seamless deal workflow that provides a single record of real-time shopper activity, automated shopper alerts, and a seamless data push from one system to the other.

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Get leads sent directly to the CRM

Kelley Blue Book

With the integration between Kelley Blue Book and Connect CRM, Instant Cash Offer leads are sent directly to the CRM, allowing you to save time and money by following up directly from tool. In addition, Kelley Blue Book data in Connect Automotive Intelligence exposes valuable customer insights that help your sales staff identify new opportunities.

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Create more customer-focused campaigns

Autotrader

With combined data from Autotrader and your DMS, you can automatically update vehicle ownership information in Connect CRM, reducing irrelevant sales and service offers.

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Match cars to customers

vAuto

With combined view of customer data in Connect CRM and live market data from vAuto's Provision, you can align your used car inventory with your customers' wish lists. Get real-time alerts when you're appraising a vehicle that's a match for someone in your database.

See the powers of integrations in action

We'll show you how Connect CRM and other Cox Automotive solutions work.


Recommended Integrations

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Cox Automotive Used Car Market Report & Outlook, 2018

Pre-owned vehicle sales have been increasing each year and that trend is expected to continue, so inventory planning is vital. Match customers’ wish lists in Connect CRM with market data from vAuto’s Provision to get real-time alerts any time you appraise a vehicle someone in your database is looking for.

Recommended Integrations

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Cox Automotive Car Buyer Journey Study, 2018

With shoppers decreasing the number of days they spend in-market, it’s vital to capture digital leads as soon as they visit your website. VinSolutions clients with Dealer.com™ websites can use VinLens to view customers’ online behavior and use it to smoothly transition to the in-store portion of the sale.

WHY INTEGRATE WITH VINSOLUTIONS?

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Streamline workflows

to create a better, more efficient customer experience.

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Reduce duplicate data entry

to improve your team’s productivity.

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Get more value from your investment

with actionable insights aggregated across platforms.

3rd Party Integrations:

Extend the functionality of Connect CRM with the vendors below. Click the company logo to learn more about their integration. If you are interested in becoming an integrated partner please visit our Developer Portal.

A2Z Sync

A2Z Sync - An intuitive software platform that optimizes time and efficiency within the desking and menu process in your store where 98% of transactions take place. Designed by automotive leaders at Schomp Automotive and customized to fit every Automotive Group.

automotiveMastermind's Market EyeQ is the industry’s first sales and marketing platform that gives you the power to identify, communicate and close every potential buyer in your market through behavior prediction analytics driven technology and marketing. Dealerships who use VinSolutions as their CRM can automatically sync all new notes from Market EyeQ to VinSolutions, streamlining their workflow and saving them time.

CallerCX powered by Proactive Dealer Solutions

CallerCX powered by Proactive Dealer Solutions integrates its call tracking and speech analytics tool with VinSolutions to push inbound and outbound calls into your CRM. The software uses AI-powered machine learning to breakdown the call and provide actionable insight to our dealership users that would improve CRM utilization. For each call that comes into the dealership, the software utilizes AI to classify the call (i.e. sales, service, parts, finance, etc.), transcribe the call, summarize the call and score the lead, as well as provide 100+ data points on what occured on the call.

CallDrip instantly converts your leads into phone conversations. They get consultants on the phone with your prospects in under a minute, building rapport and launching the sales process with momentum. With the integration between CallDrip and VinSolutions, all the information gathered on inbound and outbound calls will be available in your CRM, eliminating duplicate entries and stopping the clock. They’ve also integrated our Click-to-Call functionality to monitor ongoing conversations and update those leads in the CRM.

CallRevu

CallRevu helps thousands of automotive dealers in the U.S. and Canada cultivate the customers that make it into the showroom after having a great experience on the phone. By providing local and toll-free numbers to place on all ads, they track, listen, summarize, alert, and report on dealerships phone calls to monitor call performance. With the robust data they collect, they coach on how to enhance the caller’s experience and improve the bottom line of dealerships. CallRevu leverages the VinSolutions Call Tracking API and Click to Call functionality.

CallSource exists to help automotive brands and dealers improve performance on the phone. They help dealers by providing visibility into what is driving customers to call, text, chat, or click on your website. VinCS is the integrated CallSource solution for your inbound and outbound call tracking, missed opportunities, result scoring, and enhanced reporting without ever leaving your dashboard.

Detroit Trading

Detroit Trading, headquartered in metropolitan Detroit, is amongst the world’s foremost aggregators of “In-market” automotive shopper intelligence, providing data to original equipment manufacturers (“OEMs”) and dealers that is responsible for more than 30,000 vehicle sales or $1 billion in monthly car sales.

Gubagoo

Gubagoo Chatsmart is a powerful automotive messaging platform that helps dealers communicate with consumers. Connect easily through multiple channels, like Facebook, Apple, Google, and SMS. On your website, dynamic greeters personalize the conversation for each visitor. ChatSmart is proven to boost online lead conversion, while improving the customer experience. The integration with VINSolutions enables the Gubagoo system to post leads directly to VIN, and update those leads when there are additional customer conversations through the Gubagoo platform.

IntellaCar

IntellaCar was created by a passionate team of automotive specialists with decades of experience — developing breakthrough OEM and dealership solutions that deliver powerful results.

IntellaCar is committed to helping dealers improve the customer experience that drives sales.

Matador is a customer engagement platform that will help you sell more by facilitating meaningful conversations with your customers.Matador lets dealers increase engagement and responses rates by leveraging automated follow up sequences that you can personalized per lead source. The CRM integration allows you to keep visibility over the customer interactions Matador generates on your behalf. Those responses are now displayed as a note on the existing opportunity.

Outsell

Outsell offers the only Virtual Customer Engagement platform for the automotive industry, creating an individualized consumer experience through AI-driven marketing automation that drives increased profits across sales and service. Its proprietary technology harnesses massive amounts of data creating accurate and powerful consumer profiles that engage customers and prospects exactly where they are in their individual lifecycles. That’s why Outsell is the trusted platform for over 1,500 dealers representing all major automotive brands.

Prodigy

Prodigy is a leading digital retail company working with some of the largest and most sophisticated dealerships in the country to bring sales efficiency to their dealership. We’re based out of San Francisco and backed by some of the best tech investors in Silicon Valley such as 8VC and Battery Ventures.

Quant Auto

Quant Auto helps dealers to maximize lead output from their website, third-party vendors and other marketing campaigns including AdWords. Quant Auto tracks internal lead handling, sales calls and overall closing process, works with vendors and sales force, provides accurate performance data for management decisions.

Additionally, Quant Auto provides ongoing performance monitoring, email updates, dealership meetings, sales staff training and interacts with dealer vendors.

Data automation and attribution as well as active participation in dealership sales and marketing initiatives result in increase of lead volume and dealership sales.

Quickpage, leveraging the Lead Management API plan with VinSolutions Quickpage creates a unique buying experience unlike any other video email tool that will instantly set you apart from your competitors. In today's digital retailing landscape, video is a must and Quickpage makes it easy for your team to record, send and track video messages to leads and customers.

Quotible

In 2017, Quotible was founded by 17-year Las Vegas local automotive retail veteran, Wesley Gregg, and Nick Kaptain to help automotive dealerships streamline their lead response process.

Roadster

Roadster's mission is to make the process of car buying and selling better for everyone involved. They do it by offering Omnichannel Commerce solutions, which deliver the same seamless and streamlined shopping experience as customers switch between a dealer website and store. By partnering with VinSolutions to directly post lead and event updates to the dealer partners’ CRMs, the burden of duplicate leads is eliminated.

SnapCell

SnapCell is a video marketing company providing video apps for iOS (Apple) and Android devices. They have designed a video marketing solution specifically for the automotive industry. Based out of Fort Lauderdale FL, they offer the best automotive video solution for sales and service in the market.

Tagrail

Tagrail - Delivering a great experience is hard work. TAGRAIL makes it possible by systematically engaging everyone: your customers, your frontline, and your leadership. With a seamless API integration with Vinsolutions all the information captured in the platform will be available in your CRM. No more duplicate entries.

Tekion

Tekion Automotive Retail Cloud brings all core operations in one, seamless end-to-end platform - Variable Operations, Fixed Operations and Back Office. Our software is powered with the latest in Machine Learning and AI layered on an infrastructure built for your organization. Tekion integrates with the VinSolutions Lead APIs to pull leads from VinSolutions.