Our Team
Meet the incredible people who play an integral role in delivering the most advanced and effective technology solutions in the automotive industry.
Lori Wittman
President, Retail Solutions
Lori Wittman is President of Retail Solutions for Cox Automotive, overseeing the growth and strategic direction of powerhouse brands including Autotrader®, Kelley Blue Book®, Dealertrack®, Dealer.com, VinSolutions, and Xtime. Her focus is on creating best-in-class experiences through the power of Cox Automotive’s data and people, furthering the company’s commitment to transforming the industry for consumers, dealers, lenders, and OEMs.
Prior to her current role, Lori held the position of Senior Vice President of Dealer Software Solutions at Cox Automotive for six years, where she drove client value generating more than $1 billion in annual revenue. Before joining Cox Automotive in 2013, she spent more than a decade leading large technology projects as a consultant for Accenture. Prior to that, she led Field Technology at H&R Block and worked in the transportation sector.
Lori has been honored for her role in the automotive industry by the Atlanta Business Chronicle, Automotive News, and the Kansas City Business Journal. She holds a bachelor’s degree in accounting and business administration from the University of Kansas. In her free time, Lori shares a love of sports with her husband and two sons, and she enjoys spending time with her new grandson.
Tracy Noonan Fred
SVP, Dealer Software Solutions
As Senior Vice President of Cox Automotive Dealer/Lender Solutions, Tracy leads optimization and go-to-market strategies for solutions that serve dealer, lender, and OEM clients.
Prior to this role, Tracy served as Vice President of Dealer Sales and Service Solutions at Cox Automotive, where she built a world-class team and oversaw operational strategies for Dealertrack DMS, VinSolutions and Xtime. She also led Cox Automotive’s Dealertrack Registration and Title Solutions business.
A 30+ year veteran of the automotive industry, Tracy held management and sales positions with leading automakers before joining Cox Automotive. She was recognized as a 2018 Women in Remarketing honoree by Auto Remarketing. Tracy resides in Michigan with her husband, Bryan, and their dog, Gabby.
Mandi Fang
SVP, Client Operations
Mandi Fang is Senior Vice President, Client Operations at Cox Automotive leading the training, implementation and client care teams that support Cox Automotive solutions and products. She previously served as Vice President, Client Engagement for the Dealertrack DMS, Dealer.com, VinSolutions, and Xtime brands.
Prior to this role, Mandi was Vice President of Operations of Dealertrack’s growing DMS business, where she furthered the development of open, flexible, easy-to-use solutions critical to helping dealerships adapt to a changing industry and shifting consumer expectations. She also spent five years in product management, leading the ongoing development, growth and innovation of Cox Automotive’s new and used vehicle inventory management, merchandising and DMS solutions for dealers and OEMs.
In 2016, Mandi was recognized as one of Auto Remarketing’s Women in Remarketing and received the Spirit of Leadership Award from Women’s Automotive Association International. Mandi received her Bachelor of Arts in communications from Morehead State University.
John Chaffin
SVP, Sales and Performance Management
John Chaffin has dedicated his career to Cox Enterprises and its automotive subsidiaries. As the Senior Vice President of the Retail Solutions Sales and Performance Management team, he leads over 1,500 professionals in optimizing retail performance and digital innovation for more than 20,000 dealer clients.
John began his journey with Cox in 1996 at the Atlanta Journal-Constitution. He joined Manheim Auctions and Automotive Financial Services in 2002, managing dealer floorplans. His career progressed with a decade at Autotrader, where he moved from frontline dealer consultation to leadership roles in Product and Sales Operations. In 2014, John spent two years in Cox Automotive’s business incubator, designing and leading the Sales and Performance Management organization for digital commerce tools.
John holds a Bachelor of Science in Psychology from Vanderbilt University and an MBA from Emory University’s Goizueta Business School. Outside of work, he enjoys lively times with his wife and three young children, approaching both leadership and family with enthusiasm and dedication.
Greta Crowley
VP, Marketing, Retail Solutions
Greta is the vice president of retail marketing for Cox Automotive, leading a comprehensive set of brands and products, from dealer and lender software to two of the largest consumer automotive brands – Autotrader and Kelley Blue Book. Greta has been with Cox Automotive since 2010 and continues to lead significant transformation across the portfolio of brands. She is known for skillfully translating business goals into effective marketing plans that generate top-line business revenue.
She previously served as a media supervisor at Turner Broadcasting, and as a media planner and strategist for a global communications agency.
In 2017, Greta was named one of Auto Remarketing’s “40 Under 40,” which celebrates current and next-generation leaders making big differences in the industry and at their respective companies. Greta attended the University of Florida where she received a Bachelor of Science degree in Advertising. Much of her free time is spent with her husband and two children.
Michael Wulf
SVP, Product & Engineering
Michael Wulf is the Senior Vice President of Product & Engineering for the Consumer Solutions portfolio within Cox Automotive, where he oversees Product, UX, Editorial, SEO, and Engineering for the Autotrader, Kelley Blue Book, VinSolutions (CRM), and Dealer.com brands. He collaborates with Cox Automotive leadership to develop business and product strategy for KBB.com and Autotrader.com and has played a pivotal role in the reinvigoration of the Autotrader and Kelley Blue Book brands.
Michael began his career at Cox Automotive in 2008 when he joined Kelley Blue Book to help transform the company’s online presence and organic search discipline resulting in significant increases in organic search audience, consumer engagement, and revenue. Prior to that, he established Emerson’s consumer brands online presence and experience as well as built Motorola’s eCommerce presence for North America, Europe and Asia driving incremental audience, cart value, and online sales.
Michael lives in Atlanta, Georgia with his wife and two daughters.
Chase Abbott
Vice President, Sales
Chase Abbott is the Vice President of Sales for Cox Automotive Dealer Software Solutions, a business unit that includes leading dealership software brands Dealer.com, Dealertrack DMS, VinSolutions, and Xtime. He brings strong leadership qualities combined with a tenacious desire to build efficiency, process, and culture within the sales teams he leads.
Chase joined VinSolutions in 2008 as a Regional Sales Manager. He was quickly promoted to roles of increasing responsibility in the VinSolutions sales organization, becoming Vice President of Sales in 2016. Since then, Chase has led various sales teams throughout Cox Automotive, including Dealertrack F&I, Cox Automotive Digital Retailing, Dealer.com, and VinSolutions. Chase was named one of the Remarketing & Used-Car Industry’s 40 Under 40 in 2017.
Originally from Kansas City, Missouri, Chase attended Maple Woods College and then spent seven years with an automotive group while holding multiple titles from Internet Director to Finance Director, and GSM.
Sean Garrett
Senior Director, Finance
Sean Garrett is Senior Director of Finance for Dealer.com, VinSolutions, and Xtime. He oversees all the company’s financial activities including accounting, finance, forecasting, pricing and decision support. Sean brings cross-industry experience to VinSolutions, with particular success in partnering with operational leaders to deliver exceptional results.
In addition to his role at VinSolutions, Sean has also assumed finance leadership of the newly formed Sales and F&I Solutions team at Cox Automotive.
Prior to joining VinSolutions in 2015, Sean spent 14 years at Sprint Corporation, where he served as Business Unit CFO for several of Sprint’s operating divisions. Prior to joining Sprint, Sean held several key finance leadership roles at Raytheon Company.
Sean graduated from the University of Iowa with a bachelor’s degree in finance. Additionally, he has an MBA from Wichita State University and has completed the Duke Executive Leadership Program.
Candy Lucey
Senior Director, Marketing
As the Senior Director of Marketing, Candy Lucey drives strategic brand vision.
She leads a team of talented marketers among four leading brands, VinSolutions, Xtime, Dealertrack DMS and Dealer.com. As part of the executive leadership team, Candy drives results through thoughtful and deliberate planning, while partnering with key stakeholders in the business.
Joining Cox Automotive in January of 2016, Candy brings more than 15 years of experience in a variety of marketing leadership roles including brand transformation, repositioning, client experience, new product launch and aggressive market share gain through solid strategy. That know-how that puts Candy in a position to deliver best-in-class marketing grounded in data for all product marketing and communication initiatives.
Candy received her bachelor’s degree in marketing and an MBA in international marketing from the University of Phoenix.
Heather Guerry
Associate Vice President, Client Onboarding
Heather Guerry joined VinSolutions in 2017 as Associate Vice President of Operations. She focuses on increasing client success by maximizing the functionality of VinSolutions’ Connect platform for new clients. She leads the team that introduces new clients to Connect, and oversees the onboarding program, which incorporates clients’ existing business processes and sets up additional processes that are flexible to clients’ needs. Heather and her team convert clients’ data from their prior CRM and DMS, and they provide world-class training to make each client’s transition a seamless and pleasant experience.
Prior to joining VinSolutions and Cox Automotive, Heather spent 12 years at Freightquote, a division of C.H. Robinson, as Executive Director of Strategic Projects. She also held various leadership roles within IT, Operations and Pricing teams. Heather holds a master’s degree in business from Baker University and a bachelor’s degree in computer science from the University of Kansas.
Sam Passer
Associate Vice President, Operations
As Associate Vice President of Operations, Sam Passer leads the technical support, business readiness, and data analytics teams as well as supporting key strategic priorities across VinSolutions and Xtime to deliver world class services to clients.
Since joining VinSolutions in 2014, Sam has leveraged technology and operations experience to produce a highly efficient organization that delivers quality results for VinSolutions’ clients.
Prior to joining VinSolutions, Sam served as Vice President of Program Services at Community America Credit Union for four years, and he spent 12 years in a variety of leadership roles at H&R Block and Accenture. Sam graduated with a bachelor’s degree in history and political science from Drake University.
Ken Wiebke
Associate Vice President, Software Engineering
Ken Wiebke brings VinSolutions agile development and architectural experience, along with experience providing guidance on best practices and ensuring quality and consistency for development teams. Ken is particularly experienced in architecting larger scale distributed computing systems involving complex integration and transaction management scenarios.
Before joining VinSolutions in 2014, Ken served as Director of Technology at Ascend Learning, and he previously held positions of Director of Application Development & Agile Products and Director of Technology at H&R Block. Ken holds a bachelor’s degree in computer information systems from DeVry University.
Mark Vickery
Senior Director, Performance Management
Mark joined VinSolutions in 2013 as Director of Performance Management, after serving as one of the early Performance Managers at sister company vAuto. Charged with implementing a true account management department, Mark has grown VinSolutions’ Performance Management department from approximately 30 people to more than 50 in the last two years. Mark brings a strong background in the retail car business with a focus on customer retention and leading and establishing teams.
Prior to vAuto, Mark spent a lifetime in the car business in one form or another. Previous roles have taken him from sales manager and director of marketing in the retail car business, to National Sales Manager at Starcraft Automotive and one of the first District Sales Managers at AutoTrader.com. Mark attended the University of Missouri.
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