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VIN23-0128_Workflow-Study_Thumbnail-Image_413x413_v1

Guide

Make Your Workflows Work

Your Guide to Turning CRM Frustrations into Opportunities Dealership workflows don’t always get the credit they deserve, but behind the scenes your CRM workflows are working hard to increase revenue and improve staff productivity and customer lifetime value. Our new eBook offers insights to help you overcome common workflow frustrations, so that you can make

Download The Guide

Chad Agler Video Image

Article
Video

Video | Methods for Maximizing the Customer Lifetime Value of Car Buyers Video

Understanding how to use a car buyer’s data is key to maximizing customer lifetime value. Chad Agler, Senior Director of Product Management at Cox Automotive, explains how data and actionable insights can help dealers turn car buyers into customers for life.

identify-leads-active-inventory

Article
Quick Tips

Quick Tip: Identify Leads in Active Inventory

Use this report to find potential buyers for aging inventory, specific models, and more.

sourcing-inventory-connect-crm

Article
Quick Tips

Quick Tip: Sourcing Inventory from Service Appointments

Performance Manager Jon Miles shows you how to filter by make, model and estimated equity to source inventory for your frontline.

Stronger-pencils-preserve-gross

Article
Quick Tips

Quick Tip: Using Stronger Pencils to Preserve Gross

Trade-in valuation can be a sticking point, and many customers need to be reassured they are getting a square deal. Performance Manager Jon Miles shows how you can reduce trips to the sales desk.

VinSolutions-self-help

Quick Tips
Video

Quick Tip: Self Help in CRM

Ever need a reminder of how to do something within Connect CRM? Help is just a click away. Performance Manager Laura Beckley explains how the Self Help feature walks you through key workflow steps.

TL Video thumbnail-Mark Vickery-1920×1080

Article
Video

Video | Forward-Thinking Sales and Marketing Strategies

Learn from Mark Vickery, senior director of performance management at Cox Automotive, how today’s most successful dealerships are implementing advanced sales and marketing tactics.

VIN23-0121_Sales-Marketing_Forward-Thinking-Dealership_Blog-Image_1254x836_v1

Article
Guide

Adopt the Sales and Marketing Strategies of Today’s Most Successful Dealers

Forward-thinking dealers aren’t only more technologically advanced; they are more profitable too. These dealers use data to implement specific sales and marketing strategies to attract more customers, manage leads more effectively, and advance their businesses.

VIN23-0121_Sales-Marketing_Thumbnail-Image_413x413_v3

eBook
Guide

The Forward-Thinking Dealership: Sales and Marketing

Learn the marketing and sales tactics of today’s forward-thinking dealers. See how you can overcome modern dealership challenges and personalize and streamline the consumer experience.

Quick Tips
Video

Quick Tip: Overlooked Opportunities in Communications/Active Leads

Follow along as Performance Manager Dan Bottino works through how keeping a close eye on communications and active leads can create opportunities for your dealership.

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