VinSolutions AI
AI-POWERED ENGAGEMENT,BUILT INTO YOUR CRM
Car shoppers expect fast, relevant communication. Your team needs a clear way to identify
active shoppers, personalize follow-up, and reply to customers even when staff are busy or the
store is closed. The data in your CRM holds the key to success.
VinSolutions AI unites Predictive Insights with GenAI and Virtual Contact Assistant to help your
dealership create more personalized communications, engage shoppers 24/7, and keep every
conversation connected in VinSolutions CRM.
Featured
Benefits
Harness exclusive data and artificial intelligence
to identify and engage shoppers through
personalized, CRM-native conversations – 24/7.
TWO AI TOOLS
ONE CONNECTED CRM EXPERIENCE
Predictive Insights with GenAI
Predictive Insights helps your team understand when shoppers are in-market and what they may want next. From there, GenAI turns those insights into personalized emails and texts your team can send with one click, retaining full control of the message.
Virtual Contact Assistant
Virtual Contact Assistant engages shoppers 24/7 through personalized conversations, powered by AI and exclusive data in your CRM. It can qualify sales and acquisition leads, schedule appointments, summarize shopper needs, and keep customer records updated in VinSolutions CRM.
24/7 CUSTOMER ENGAGEMENT
Engage leads around the clock with AI-powered, CRM-native conversations. Virtual Contact Assistant helps keep shoppers moving forward even when your team is focused on other work or the store is closed.
APPOINTMENT SCHEDULING AND HANDOFF
Qualify leads and drive showroom visits – automatically. Virtual Contact Assistant schedules appointments, summarizes key shopper needs, and alerts your team when it is time to hand off a lead.
DEALER-CONTROLLED AI
You decide how and when Virtual Contact Assistant engages customers, ensuring it fits your workflow and your brand standards.
PREDICTIVE TARGETING
Pinpoint in-market shoppers with Buying Signals, powered by Cox Automotive, so your team can focus on the right conversations at the right time. Buying Signals help identify active shoppers and shopper interests such as vehicle type, model, body style, mileage, price range, and more.
GENAI-POWERED COMMUNICATIONS
Empower your sales team to focus on advanced selling tasks by streamlining the sales process with personalized communications created based on Buying Signals data. Harness AI to quickly create personalized emails and texts with details such as vehicle of interest, trade-in, dealership information, and other shopper-specific context.
CRM-CONNECTED CONVERSATIONS
Because Predictive Insights with GenAI and Virtual Contact Assistant are built into VinSolutions CRM, every insight, message, and customer interaction stays connected to the customer record. Your team gets the context they need to deliver more personalized conversations throughout the shopper journey.
REAL STORIES
WITH REAL RESULTS
Dealers today prioritize enhancing employee and consumer experiences while futureproofing their business against market fluctuations. Explore VinSolutions success stories in the videos below.
-
Why Choose VinSolutions
Ryan Huang
Ryan Huang, Sales Manager for Great Lakes Auto Group, shares how he and his team leverage GenAI.
Great Lakes Auto Group
-
Find Shoppers Sooner
Tarik Green
This Internet Manager from Honda Carland relies on VinSolutions CRM with Automotive Intelligence for continuous insights into customers beha…
Internet Manager
Honda Carland
Put VinSolutions to Workfor Your Dealership
We’d love to help you optimize your sales and profitability
Get Started
Take a Self-Guided Demo
Explore VinSolutions with an interactive demo at your own pace.
Get Started
Contact a Sales Rep
Complete this form to get a demo and connect with a sales representative.
Current Client
Get HELP
Submit a case, access FAQs, articles and more within the help center.
Current Client
Get Training
Your gateway to curated courses designed to help you enhance your knowledge and skills.
Required form fields