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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Type: Article

4 Tough Questions to Move Past “Just OK” Dealership CRM
Article
By Mark Vickery

Mediocrity might work for some goods and services, but not for a dealership’s customer relationship management system. To determine if your CRM is “just ok,” ask yourself four tough questions about your dealership technology.

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What Artificial Intelligence Can (and Can’t) Do for Your Dealership
Article
By Mo Zahabi

While Hollywood’s interpretations of artificial intelligence are entertaining to watch, they have left some misconceptions about the technology as it finds its way to dealerships. What can artificial intelligence deliver? What’s the reality and what’s the hype? Read on for more info on what AI can and can’t do.

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Spotlight on Employees: Innovation Challenge Winner Alex Tate
Article
By Caroline Murray

Innovation runs deep at VinSolutions. We caught up with VinSolutions UX manager Alex Tate, winner of a recent Cox Automotive-wide innovation challenge, to talk about the importance of innovation to our dealer clients, to our company and to him.

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Give your customers a shopping experience they can celebrate
Article
By Mark Vickery

The Fourth of July holiday is a great time to shop for cars, and customers are on the lookout for a dealership that can offer a superior shopping experience. Learn how you can give your customers what they want in a car buying experience.

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Podcast: The Challenges and Opportunities of Dealership Staffing
Article
By Caroline Murray

Improving dealership culture and employee retention creates an opportunity not only to reduce costs, but also to improve the customer experience – which will ultimately drive more sales. Learn more in this podcast featuring Chase Abbott.

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What can artificial intelligence do for your dealership?
Article
By Caroline Murray

Artificial intelligence might be the next leap forward in auto sales. But until dealerships learn exactly how it can improve business, it’s just another industry buzzword. Learn what automotive software veterans, Mo Zahabi and Chase Abbott, think about how artificial intelligence can improve customer experience and employee morale at your dealership.

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Is Your Text Messaging Strategy Meeting Customer Expectations?
Article
By Mark Vickery

Texting can dramatically change the way dealerships engage with customers. With the right strategy and the right technology, texting can help improve communications and customer interactions.

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Almost Everyone Texts Today. How About Your Dealership?
Article
By Mark Vickery

Your customers are busy. They don’t want to have to read lengthy emails or take voice phone calls from your dealership when they could be receiving and sending convenient text messages instead.

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