VinSolutions - Dealership CRM Resources & Insights

Topic: Customer Experience — From marketing personalization to process connectivity, learn from our auto retail experts on how to create a car-buying experience that builds customer loyalty.

Article

Meeting the Expectations of Today’s Customers

Customer expectations for the car shopping process are changing rapidly. VinSolutions Senior Director of Sales and Product Consulting Mo Zahabi and Joe Overby of Auto Remarketing caught up to chat abo…

Article

Are Your Customers Feeling the Love?

Whether you think Valentine’s Day is the most romantic holiday of the year or an elaborate scheme by greeting card companies, it is upon us. We spend this time of year showing our loved ones we…

Article

Make the Most of Automated Emails

Dealerships have more opportunities than ever to connect with customers through email thanks to technology like email automation and segmentation tools. But dealers often fall short of making the emai…

Webinar

Connecting with Customers After the Close

Move from one-size-fits-non marketing to marketing that stays relevant throughout your customers' life-cycle. It's time to go beyond email blasts and learn how to deliver timely, relevant mess…

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Article

New Year, Same Customers: Improving Retention in 2018

Many of us embrace the new year as a symbol of a clean slate in our personal lives, as a chance to start fresh. But if you’re starting from a “clean slate” at your dealership this ne…

Webinar

Improve Customer Retention with Loyalty Programs

Go beyond coupons — build lifetime customer value with instant gratification, progressive rewards and personalization. Watch our webinar to learn how to build a loyalty program that creates advo…

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Webinar

Webinar: Unleash Your CRM Secret Weapon

Learn how to unlock your CRM’s full potential.

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Webinar

How the CRM Improves Customer Experience

Dealers can learn to close deals more efficiently by targeting new and repeat business while personalizing the customer experience. Watch the webinar to learn how to maximize your CRM and improve the…

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Article

Ditch the Purple Gorilla: Create a Dealership for Today’s Customer

The average customer only spends 21 percent of the process with the dealer they buy the car from. Is your dealership set up to be proactive and make the most of that 21 percent of customers’ tim…

Dealership Resources

Meeting the Expectations of Today’s Customers

Are Your Customers Feeling the Love?

Make the Most of Automated Emails

Connecting with Customers After the Close

New Year, Same Customers: Improving Retention in 2018

Improve Customer Retention with Loyalty Programs

Webinar: Unleash Your CRM Secret Weapon

How the CRM Improves Customer Experience

Ditch the Purple Gorilla: Create a Dealership for Today’s Customer

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