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With the right tools, resources and strategy, dealerships can develop a fully digital mindset that will serve them well in the coming weeks and beyond. Here are a few key CRM tools to leverage as your dealership starts to shift.
The opportunity to get ahead of the competition by delivering the personalized, efficient car-shopping experience customers expect is bigger than ever before. Here are some key action items to keep in mind as you begin to shift into a new operating model.
NADA 2020 was a record-breaking show, and every day was action-packed. The VinSolutions team met with dealerships from around the country to discuss how VinSolutions Connect CRM and Connect Automotive Intelligence can help turn data into insights, and insight into sales.
Mohawk Honda has built a successful dealership over the past 100 years with the core philosophy of providing a great customer experience. But with business growth and the need to manage an abundance of customer data, providing a positive buying experience has understandably become more challenging.
Texting is the #1 channel for customer service preferred by customers in the United States. A technology solution that enables texting creates opportunities for better customer communication across your business.
Before you choose a new CRM, consider some key criteria. If you’re in the market (or even thinking about being in the market) for a new dealership CRM, you know there are lots of factors to consider.
I’ve never had the traits of an extrovert that so many dealers consider critical to sales success, and time and time again my approach was met with skepticism. And yet, in my time at dealerships, I was consistently one of the top performing salespeople. Many dealers are missing top talent by failing to look outside the box when hiring sales teams.
As times, technologies and customers change, dealerships must adapt to shifts in customer buying behavior. Today’s customers want a more consultative relationship with their dealership, and one of the keys to providing this experience is leveraging advances in technology. See how artificial intelligence and automation can benefit your dealership.
Learn how to uncover more leads and close more deals by leveraging smart technology integrations and implementing a few best practices. Watch the webinar to see how your sales team can find deals hiding in plain sight at your dealership.
From launching Connect Automotive Intelligence to serving the community, the VinSolutions team has been doing some great work. Check out some of the latest news featuring our team members.