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Closing the Dealership Data Gap to Improve the Consumer Experience

Chase Abbott, Vice President of Sales at Cox Automotive, joins Emma Hancock to discuss how dealers can take control of the quality of the consumer experience by leveraging quality, trusted data. Key Takeaways: Timestamps 0:00 – 1:09 – Understanding Consumer Behavior Emma Hancock introduces the episode and asks Chase Abbott, Vice President of Sales at

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Article
Video

Streamline Sales with CRM Tools and AI-Driven Insights

Rising floor plan costs, growing advertising expenses, and broader economic volatility mean it’s getting harder for dealers to increase profitability. Navigating automotive retail today demands precision, efficiency, and an unwavering focus on customer relationships. More than a CRM provider, VinSolutions is a suite of tools that turn data into profit across the entire dealership.

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Article

AI-Powered Marketing: Predictive Insights for the Modern Dealer

Predictive insights and analytics are changing the way automotive dealerships operate. From optimizing marketing campaigns to predicting sales needs, predictive insights use Artificial Intelligence (AI) and data to anticipate trends, improve decision-making, and boost efficiency. This guide will introduce you to the world of predictive insights, explain how they differ from predictive analytics, and highlight

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Article

Evaluating Data and Predictive Insights to Close More Deals

In Cox Automotive’s 2024 Power of Data research study, four out of five dealers agree: Data can help them forecast trends, generate and capture demand, become more efficient, and maximize profits. And yet, only 26% of dealers are confident in insights provided by third-party vendors. The recent surge of third-party tools that provide data and

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Video

The Road to Improved Performance Begins Here

Performance Managers teach you to succeed in today’s retail environment.

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Article

FORDDIRECT INTEGRATIONS: SMART VINCENT

The Smart VINCENT integration in VinSolutions CRM enables data to be pre-populated through FordDirect’s Data Edge program. This integration simplifies the dealer’s workflow by passing customer information from VinSolutions to Smart VINCENT with the click of a button, eliminating double data entry and saving time. Dealers can quickly view every vehicle incentive, rebate, discount, and

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Article

Virtual Sales Assistant 101: A Comprehensive Guide for Car Dealerships

Efficiency and customer satisfaction are crucial in the competitive world of automotive sales. What if you could enhance both with a single solution? Enter the virtual sales assistant—your dealership’s secret weapon for streamlining operations, enhancing customer relationships, and driving more sales. Virtual sales assistants have quickly become an essential tool for modern automotive dealerships, combining

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Article

Technology Trends to Drive Sales Growth and Customer Satisfaction in 2025

In automotive sales, the tools, technology and insights that help your sales professionals understand your customers will make the greatest impact on your business. Keeping up with emerging automotive tech trends not only changes how your sales team interacts with customers but also has the power to streamline the entire experience for consumers—from online interest

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Article

Make Your Data Work for Your Dealership

The data in your dealership’s CRM has immense potential for creating and capturing demand, trend forecasting, and ultimately improving profitability. But a recent study from Cox Automotive revealed several reasons that dealerships aren’t gaining full value from the data they have available. Here are a few key ways in which dealerships can overcome common obstacles

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Infographic

Overcome Data Challenges & Improve Dealership Efficiency

Cox Automotive conducted a study of 393 franchise dealers and 191 employees in dealership management, sales, and service roles to better understand data challenges. Download our latest visual guide to explore how to: Unlock the Power of Data with VinSolutions—Download the Visual Guide

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