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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

White Paper
Make More Customer Connections

Don’t just take our word for it — read the results of surveys and research conducted by DealerKnows, a dealership training and consulting firm. You'll find that receiving personal attention and expert CRM coaching elevates dealership performance. Download a copy of our CRM usage report to learn how best-in-class dealers are making more customer connections. 

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Guide
5 CRM Metrics Dealerships Can't Ignore

It's easy to get overwhelmed by all the data available in your CRM. Learn how to focus on the metrics that help measure your dealership's success. Get your dealership on the road to CRM success with our guide and learn the science behind engaging today's car buyers. 

Download the Guide
Article
Five Key CRM Utilization Metrics
By Mark Vickery

You know your dealership’s CRM is a key part of winning sales — but how well are you using it? It’s a question easier asked than answered, but it’s worth making the effort to figure out. So how can you begin to evaluate how well your dealership is utilizing your CRM? These five metrics are often a good place to start.

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Article
Three Key Action Items for Dealerships
By Mark Vickery

I get it – it’s hard to stay focused. Keeping the unread emails to double-digits is a feat, and social media notifications never stop rolling in. There’s a shiny new technology available every week, and the amount of content to read and listen to online is endless. We’re all guilty of overcomplicating things, but in reality, most dealers can benefit from focusing on three key action items.

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Article
Our Team in the News
By Caroline Murray

With all the news out there these days, it’s easy to miss must-read articles. So we’ve curated some of the best stories from the past couple of weeks – ones featuring our team members! Check out the interesting insights in the news from the VinSolutions team.

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Article
How to Make the Most of Your Labor Day Weekend Labors
By Caroline Murray

Whew! Another big Labor Day weekend in the books. You’ve crossed t’s with your customers, dotted i’s with your sales team and may have even had a few brief moments for recovery in between, but the opportunity to use this big holiday weekend improve your dealership is just beginning. Taking a few extra follow-up steps can lead to big returns for your business.
 

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Webinar
Webinar: Unleash Your CRM Secret Weapon
By Mark Vickery

Learn how to unlock your CRM’s full potential.  

Watch the Webinar
Article
Is It Time to Reevaluate Your Dealership’s CRM?
By Mark Vickery

What happens when your salespeople have had time to get to know your CRM, but the improvements aren’t materializing or are less dramatic than you’d hoped? Assuming your staff is using the CRM as well as they can in accordance with the processes you’ve set up, the problem might be with the CRM itself.

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