NADA 2020 — Las Vegas February 15–17
Webinars, white papers, guides and more on achieving dealership success.
Keep up with changing industry and customer trends with these three New Year’s resolutions: 1) be ready for the arrival of artificial intelligence in automotive retail, 2) leverage big data to better understand your customers, and 3) utilize your technology to its fullest to get a leg up on your competition.
While a lot with the industry has changed, the need to cater to customers to sell cars has remained a common denominator for dealership success. Technology can help dealers overcome today’s unique market challenges, and even accommodate selling with more precision and success than ever before in auto retail history.
Texting is the #1 channel for customer service preferred by customers in the United States. A technology solution that enables texting creates opportunities for better customer communication across your business.
Before you choose a new CRM, consider some key criteria. If you’re in the market (or even thinking about being in the market) for a new dealership CRM, you know there are lots of factors to consider.
I’ve never had the traits of an extrovert that so many dealers consider critical to sales success, and time and time again my approach was met with skepticism. And yet, in my time at dealerships, I was consistently one of the top performing salespeople. Many dealers are missing top talent by failing to look outside the box when hiring sales teams.
As times, technologies and customers change, dealerships must adapt to shifts in customer buying behavior. Today’s customers want a more consultative relationship with their dealership, and one of the keys to providing this experience is leveraging advances in technology. See how artificial intelligence and automation can benefit your dealership.
Learn how to uncover more leads and close more deals by leveraging smart technology integrations and implementing a few best practices. Watch the webinar to see how your sales team can find deals hiding in plain sight at your dealership.
From launching Connect Automotive Intelligence to serving the community, the VinSolutions team has been doing some great work. Check out some of the latest news featuring our team members.
Serra Honda Grandville built a successful dealership based on the fundamentals of good old-fashioned communication (like greeting every customer at the door) and working hard to develop and maintain healthy customer relationships.
The dealership management team at Ron Marhofer knew the sales group needed a more streamlined online-to-in-store process to deliver the best dealership experience to customers. At the same time, they needed better CRM software data to drive sales coaching opportunities and a clearer understanding of the dealership’s customers. With these must-haves in mind, the dealer group turned to VinSolutions Connect CRM. Upon implementing VinSolutions' CRM, the dealer group gained access to: