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Article

Evaluating Data and Predictive Insights to Close More Deals

In Cox Automotive’s 2024 Power of Data research study, four out of five dealers agree: Data can help them forecast trends, generate and capture demand, become more efficient, and maximize profits. And yet, only 26% of dealers are confident in insights provided by third-party vendors. The recent surge of third-party tools that provide data and

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Article

FORDDIRECT INTEGRATIONS: SMART VINCENT

The Smart VINCENT integration in VinSolutions CRM enables data to be pre-populated through FordDirect’s Data Edge program. This integration simplifies the dealer’s workflow by passing customer information from VinSolutions to Smart VINCENT with the click of a button, eliminating double data entry and saving time. Dealers can quickly view every vehicle incentive, rebate, discount, and

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Article

Virtual Sales Assistant 101: A Comprehensive Guide for Car Dealerships

Efficiency and customer satisfaction are crucial in the competitive world of automotive sales. What if you could enhance both with a single solution? Enter the virtual sales assistant—your dealership’s secret weapon for streamlining operations, enhancing customer relationships, and driving more sales. Virtual sales assistants have quickly become an essential tool for modern automotive dealerships, combining

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Article

Technology Trends to Drive Sales Growth and Customer Satisfaction in 2025

In automotive sales, the tools, technology and insights that help your sales professionals understand your customers will make the greatest impact on your business. Keeping up with emerging automotive tech trends not only changes how your sales team interacts with customers but also has the power to streamline the entire experience for consumers—from online interest

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Article

Make Your Data Work for Your Dealership

The data in your dealership’s CRM has immense potential for creating and capturing demand, trend forecasting, and ultimately improving profitability. But a recent study from Cox Automotive revealed several reasons that dealerships aren’t gaining full value from the data they have available. Here are a few key ways in which dealerships can overcome common obstacles

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Article

Top Ten Tips for Effective Automotive Desking

An effective automotive desking process creates a win-win scenario for both customers and the business. Advanced automotive desking software continues to improve the process of structuring car deals. And when you invest in the software, the processes, and your people, your dealership will see the results faster than you’d think. Here, we unveil the top

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Article

Automotive Desking: Your Ultimate Guide to Desking a Car Deal

What is Automotive Desking Importance of Desking in Car Sales Tools and Software Used in Desking Benefits for Dealerships and Customers Tips for Effective Desking Future Trends in Automotive Desking What is Automotive Desking? Automotive desking is the process of crafting a car purchase proposal that aligns with both the customer’s needs and the dealership’s

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Article

How to Choose a Good CRM for Your Dealership

Having the right Customer Relationship Management (CRM) system can make a huge difference. Picking the right technology that meets your needs can change how you interact with customers, simplify operations, and boost vehicle sales—no pressure. So, how do you and your team decide what, exactly, makes a good CRM? Understanding what makes a good CRM

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Article

Why is a CRM System Important for Your Dealership?

As dealerships strive to stay ahead in a competitive market, the integration of Customer Relationship Management (CRM) systems has emerged as a pivotal strategy. Far beyond merely managing sales calls, a well-leveraged automotive CRM can transform your business into a powerhouse of efficiency, customer satisfaction, and profitability. The Multifaceted Importance of CRM Systems for Your

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Article

Boost Your Dealership Today: Essential 8-Step CRM Setup Guide

The moment you decide to switch to a modern automotive CRM, you embark on a journey toward unparalleled profitability, enhanced productivity, and seamless collaboration within your dealership. This guide will walk you through the essential steps to set up your CRM, transforming your operations and driving your dealership to new heights. How to Use a

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