4m Read Article Rethink What Your CRM Can Do for Your Dealership A CRM can—and should—be so much more than just a tool that gives you access to historical customer data. With the right capabilities, your CRM can be a smart tool that personalizes and accelerates the shopping experience. Read More
3m Read Article Managing Change with Smart Tools and an Expert Tech Partner For more than a decade, Ken Nelson Auto Group has used Connect CRM to keep salespeople on top of tasks and enable managers to improve their training. With a Performance Manager invested in their success, the dealership is maximizing its CRM investment. Read More
3m Read Article Overcome Staffing Challenges with Virtual Assistant Technology As you search for the right staffing balance at your dealership, virtual assistant technology can help you bridge the gap and boost productivity, without sacrificing customer experience. Read More
3m Read Article 3 Sales Approaches for Overcoming Inventory Shortages As you move away from traditional sign-and-drive sales strategies, consider implementing the following practical sales approaches that benefit the current state of the industry. Read More
3m Read Article Training Your Team: Communicate with Today’s Customers You can’t just flip a switch and expect your team to automatically carry out a brand-new digital sales plan. Before they can communicate effectively with your customers, you need to communicate effective practices to them. Read More
3m Read Article Training Your Team: Take the Lead in Digital Sales As more customers shop for cars online, today’s technologies can help you collect a wealth of information about each shopper. But how do you train your team to separate the serious buyers from the passive browsers? With a little training, your dealership can separate itself from increasing competition for online customers. Read More
3m Read Article Training Your Team: Use Technology and Meet New Digital Demands As the road to the sale takes a turn toward technology, it’s important for dealers to shift gears and start training their teams to drive efficient digital processes. Training (or retraining) your employees on your software is the first critical step to success in the new digital sales environment. Read More
4m Read Article Win More Deals By Distinguishing Browsers from Buyers Identifying and prioritizing customers who are ready to buy is the first crucial step toward achieving higher close rates and profits. Read the blog to learn how dealerships are using innovative tools to do this accurately and efficiently. Read More
4m Read Article 3 Ways Dealerships Are Using Automated Marketing to Boost Results Since implementing Automotive Marketing Platform powered by VinSolutions, Eide Automotive Group has improved its marketing results and maximized return on its marketing investment. Read More
5m Read Article Adapt to the New Selling Environment with Digital Retailing and Artificial Intelligence Chase Abbott, Vice President of Sales for VinSolutions and Dealer.com, recently joined the team at Dealer News Today to talk about how dealers are adapting to a changing landscape. Read More