What is a VinSolutions Performance Manager?

A VinSolutions performance manager is a dedicated strategic automotive retail expert who helps your dealership optimize CRM usage, improve adoption, and turn VinSolutions insights into practical action and results for your dealership.

How often do dealerships meet with a Performance Manager?

Performance managers conduct monthly calls with dealerships after install training to help optimize processes and usage, answer questions, and support ongoing improvement.

Can a performance manager help improve CRM adoption?

Yes. Performance managers help dealership teams use VinSolutions capabilities more consistently, identify where usage may need attention, and support ongoing learning as teams and processes evolve.

Does VinSolutions provide ongoing training?

Yes. VinSolutions performance managers support ongoing guidance through regular calls, quick tip videos, webinars, and workshops designed to help dealerships continue to improve their use of VinSolutions.

What happens after implementation?

After implementation and install training, your performance manager continues working with your dealership through regular calls, performance reviews, process optimization, and ongoing guidance to help your team get more value from VinSolutions.

How is a performance manager different from software support?

Software support typically helps resolve specific product function questions or issues. A performance manager provides ongoing strategic guidance to help your dealership optimize how it uses VinSolutions, improve adoption, and connect CRM insights to dealership processes.

Can performance managers help optimize dealership processes?

Yes. Performance managers help dealerships review usage, reporting, and workflow patterns to identify where processes may break down and where the team can take action to improve.