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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Type: Article

Article
Podcast: Adjusting CRM Processes to Improve Profitability
By Caroline Murray

Adjusting CRM processes regularly represents a great opportunity for improving efficiency, productivity and ROI. Listen to this podcast and learn more about the importance of up-to-date CRM processes and key actions to take when revisiting your processes.

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Article
How to Find the Right CRM for Your Dealership
By Mark Vickery

Finding the right CRM to help you manage your customer relationships requires some research. To get the most out of your CRM investment, get to know your customers communication preferences, your new CRM provider and your unique business needs.

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Article
Podcast: Meeting Customers’ Expectations in a Digital Era
By Caroline Murray

When you have a CRM with artificial intelligence capabilities, data analysis goes from arduous to automated, and dealership staff are freed up to what they do best – build customer relationships. 

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Article
Spring Cleaning for Your CRM
By Mark Vickery

Spring cleaning isn’t just for the storage shelves in your garage. Most dealership CRMs’ data, processes and training could use a good spring cleaning too. 

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Article
Podcast: Connecting the Online and In-store Shopping Experiences
By Caroline Murray

With the right strategies and tools, dealers can bridge the gap between the online and in-store shopping experiences and provide the personalized, cohesive shopping experience customer crave.  

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Article
Is It Time to Reevaluate Your Dealership’s CRM?
By Mark Vickery

What happens when your salespeople have had time to get to know your CRM, but the improvements aren’t materializing or are less dramatic than you’d hoped? Assuming your staff is using the CRM as well as they can in accordance with the processes you’ve set up, the problem might be with the CRM itself.

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Article
Our Team in the News
By Caroline Murray

From launching Connect Automotive Intelligence to serving the community, the VinSolutions team has been doing some great work. Check out some of the latest news featuring our team members.   

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Article
The Future Is Now: Adding Artificial Intelligence to Your Dealership
By Lori Wittman

Artificial intelligence has become critical to delivering on the personalized shopping experience consumers demand. Dealers should use this technology to help create relevancy in an instant for consumers. 

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