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Article

Find Customers Who Are Ready to Buy, Before They Submit a Lead

As browse vehicles online, they leave behind valuable information about their interests and intents. Without the right tools, your dealership can’t see customers’ buying signals, which means you may be losing customers to your competition.

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Article

Are You Making a Common CRM Process Mistake?

The CRM only works as well as the people using it. And to get your people to use the CRM, you have to implement the right processes that will allow them to do their best work. Every dealership is different, so every process should be different, but there are a couple of common mistakes we often see dealers make that are worth keeping in mind as you develop your processes.

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Article

Does your dealership need a new CRM?

Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealership is different, but there are a couple of key indicators that can alert you that something may be amiss in your processes.

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Article

How Dealerships Are Driving Results with VinSolutions

Before you implement a new software solution, it can be helpful to understand how other dealerships have been using the tools.

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Article

From Speculating to Selling: Overcoming Sales Challenges with Technology

While a lot with the industry has changed, the need to cater to customers to sell cars has remained a common denominator for dealership success. Technology can help dealers overcome today’s unique market challenges, and even accommodate selling with more precision and success than ever before in auto retail history.

Mobile-Blog

Article

Making the Most of Connect Mobile

Connect Mobile’s robust features and intuitive user experience are putting the power of Connect CRM in the palms of salespeople’s hands to deliver a more streamlined sales experience for customers, managers and salespeople.

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Article

Does your technology help you take action?

We live in a world full of technological widgets. There are as many “solutions” out there as there are potential challenges, and not all of them are created equally. In automotive retail and other industries, many of these solutions deliver up fancy-looking bells and whistles that lack meaningful insights. So many technology solutions today make the path to action unclear.

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Article

How Connect CRM Drives Success at this Michigan Dealership

Serra Honda Grandville was able to build on their culture of customer service with a CRM that supports their vision for a great customer experience. Learn more about their positive results using Connect CRM.

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Case Study

Serra Honda Grandville

See how Serra Honda Grandville has used VinSolutions CRM to boost employee performance, including improving data collection, customer communication, and lead-to-appointment ratios.

Download Case Study

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Article

4 Tough Questions to Move Past “Just OK” Dealership CRM

Mediocrity might work for some goods and services, but not for a dealership’s customer relationship management system. To determine if your CRM is “just ok,” ask yourself four tough questions about your dealership technology.

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