3m Read Article Overcoming Common Barriers to Personalization Technologies Technology is quickly changing in the retail industry. Are you equipped with the tools needed to give your customers a truly personalized car buying experience? Read More
2m Read Article How Connect CRM Drives Success at this Michigan Dealership Serra Honda Grandville was able to build on their culture of customer service with a CRM that supports their vision for a great customer experience. Learn more about their positive results using Connect CRM. Read More
4m Read Article 3 Steps to Personalizing Your Digital Sales and Marketing Your customers want a car buying journey that’s built around their individual interests. With the right technology, you can collect customer data, identify buying trends, and build a marketing plan that caters to your customers. Here’s more detail on these three important steps to personalizing your marketing efforts. Read More
3m Read Article Get Up Close and Personal with Your Marketing Messages Using customer information in your CRM, you can segment your customers based on common attributes and deliver more personalized, relevant marketing messages. Learn the importance of audience segmentation, the benefits of personalized messaging and how to get started. Read More
5m Read Article 4 Tough Questions to Move Past “Just OK” Dealership CRM Mediocrity might work for some goods and services, but not for a dealership’s customer relationship management system. To determine if your CRM is “just ok,” ask yourself four tough questions about your dealership technology. Read More
3m Read Article Is Your Text Messaging Strategy Meeting Customer Expectations? Texting can dramatically change the way dealerships engage with customers. With the right strategy and the right technology, texting can help improve communications and customer interactions. Read More
4m Read Article Understand the Terms behind the Tech: Key AI Phrases To understand how artificial intelligence can help your dealership, you should understand what artificial intelligence and other key related concepts mean. Read More
4m Read Article Debunking the Myths behind Artificial Intelligence With unsettling science fiction as a backdrop, it’s easy to see people are businesses are wary of artificial intelligence. But with myths and fears about artificial intelligence come opportunities for those dealerships willing to discover the truth. Read More
1m Read Article Podcast: Adjusting CRM Processes to Improve Profitability Adjusting CRM processes regularly represents a great opportunity for improving efficiency, productivity and ROI. Listen to this podcast and learn more about the importance of up-to-date CRM processes and key actions to take when revisiting your processes. Listen to the Podcast
5m Read Article Spring Cleaning for Your CRM Spring cleaning isn’t just for the storage shelves in your garage. Most dealership CRMs’ data, processes and training could use a good spring cleaning too. Read More