Most dealerships have the data they need to create a personalized, relevant customer experience. What many lack are the time and resources to aggregate that data across their multiple dealership tools. Connect CRM integrates with other Cox Automotive software solutions and third-party partners to enable dealerships to turn data into insights, and insights into sales.
Feature Title: {{ i.SlideOneCaption }}
Feature Title: {{ i.SlideTwoCaption }}
Feature Title: {{ i.SlideThreeCaption }}
Don't see what you're looking for?
If you’re a Dealer.com website user, you can use VinLens (part of Connect CRM) to track digital leads from their first visit to your site to the day they sign for a vehicle — making your customer records more robust and communications more relevant.
Connect CRM integrates with Dealertrack to make all aspects of deal-making more beneficial to you and your customers. Through Connect CRM’s Rates & Residuals portal, you get automatic updates of customer records from Connect as well as our vast lender data to identify the top available programs that meet a customer’s unique needs. You avoid duplicate data entry and customer dissatisfaction. They get better deals in less time.
Xtime's cloud-based service platform integrates with Connect CRM to identify hidden sales opportunities in your service drive. Get real-time alerts based on equity estimates and service history when sales-ready prospects set or arrive for appointments.
With combined view of customer data in Connect CRM and live market data from vAuto's Provision, you can align your used car inventory with your customers' wish lists. Get real-time alerts when you're appraising a vehicle that's a match for someone in your database.
to create a better, more efficient customer experience.
to improve your team's productivity.
with actionable insights aggregated across platforms.
Extend the functionality of Connect CRM with the vendors below. Click the company logo to learn more about their integration.
If you are interested in becoming an integrated partner please visit our Developer Portal.
Aptivada - Is a marketing and promotional company that offers a wide variety of tools that grow and engage a dealerships client base, by using, sweepstakes, surveys/quizzes, userbase/data management, metrics & analytics and more.
A2Z Sync - An intuitive software platform that optimizes time and efficiency within the desking and menu process in your store where 98% of transactions take place. Designed by automotive leaders at Schomp Automotive and customized to fit every Automotive Group.
Detroit Trading - headquartered in metropolitan Detroit, is amongst the world’s foremost aggregators of “In-ˇmarket” automotive shopper intelligence, providing data to original equipment manufacturers (“OEMs”) and dealers that is responsible for more than 30,000 vehicle sales or $1 billion in monthly car sales.
IntellaCar was created by a passionate team of automotive specialists with decades of experience — developing breakthrough OEM and dealership solutions that deliver powerful results.
IntellaCar is committed to helping dealers improve the customer experience that drives sales.
Prodigy is a leading digital retail company working with some of the largest and most sophisticated dealerships in the country to bring sales efficiency to their dealership. We’re based out of San Francisco and backed by some of the best tech investors in Silicon Valley such as 8VC and Battery Ventures.
Quant Auto helps dealers to maximize lead output from their website, third-party vendors and other marketing campaigns including AdWords. Quant Auto tracks internal lead handling, sales calls and overall closing process, works with vendors and sales force, provides accurate performance data for management decisions.
Additionally, Quant Auto provides ongoing performance monitoring, email updates, dealership meetings, sales staff training and interacts with dealer vendors.
Data automation and attribution as well as active participation in dealership sales and marketing initiatives result in increase of lead volume and dealership sales.
In 2017, Quotible was founded by 17yr Las Vegas local automotive retail veteran, Wesley Gregg, and Nick Kaptain to help automotive dealerships streamline their lead response process.
SnapCell is a video marketing company providing video apps for iOS (Apple) and Android devices. We have designed a video marketing solution specifically for the automotive industry. Based out of Fort Lauderdale FL, we offer the best automotive video solution for sales and service in the market.
Tagrail - Delivering a great experience is hard work. TAGRAIL makes it possible by systematically engaging everyone: your customers, your frontline, and your leadership. With a seamless API integration with Vinsolutions all the information captured in the platform will be available in your CRM. No more duplicate entries.
Tekion Automotive Retail Cloud brings all core operations in one, seamless end-to-end platform - Variable Operations, Fixed Operations and Back Office. Our software is powered with the latest in Machine Learning and AI layered on an infrastructure built for your organization. Tekion integrates with the VinSolutions Lead APIs to pull leads from VinSolutions.
Gubagoo Chatsmart is a powerful automotive messaging platform that helps dealers communicate with consumers. Connect easily through multiple channels, like Facebook, Apple, Google, and SMS. On your website, dynamic greeters personalize the conversation for each visitor. ChatSmart is proven to boost online lead conversion, while improving the customer experience. The integration with VINSolutions enables the Gubagoo system to post leads directly to VIN, and update those leads when there are additional customer conversations through the Gubagoo platform.
CallerCX powered by Proactive Dealer Solutions integrates its call tracking and speech analytics tool with VinSolutions to push inbound and outbound calls into your CRM. The software uses AI-powered machine learning to breakdown the call and provide actionable insight to our dealership users that would improve CRM utilization. For each call that comes into the dealership, the software utilizes AI to classify the call (i.e. sales, service, parts, finance, etc.), transcribe the call, summarize the call and score the lead, as well as provide 100+ data points on what occured on the call.
Roadster's mission is to make the process of car buying and selling better for everyone involved. They do it by offering Omnichannel Commerce solutions, which deliver the same seamless and streamlined shopping experience as customers switch between a dealer website and store. By partnering with VinSolutions to directly post lead and event updates to the dealer partners’ CRMs, the burden of duplicate leads is eliminated.
CallRevu helps thousands of automotive dealers in the U.S. and Canada cultivate the customers that make it into the showroom after having a great experience on the phone. By providing local and toll-free numbers to place on all ads, we track, listen, summarize, alert, and report on dealerships phone calls to monitor call performance. With the robust data we collect, we coach on how to enhance the caller’s experience and improve the bottom line of dealerships. CallRevu leverages the VinSolutions Call Tracking API and Click to Call functionality.
Bitesize is a unique text messaging platform that leverages mass personalization to help dealers sell to 1000 people at once.Sync your data from text message conversations between your salespeople and your customers with VinSolutions + Bitesize. This helps dealers see which text message conversations were the most effective in selling cars, and sell more cars using those text message conversations.
Outsell offers the only Virtual Customer Engagement platform for the automotive industry, creating an individualized consumer experience through AI-driven marketing automation that drives increased profits across sales and service. Its proprietary technology harnesses massive amounts of data creating accurate and powerful consumer profiles that engage customers and prospects exactly where they are in their individual lifecycles. That’s why Outsell is the trusted platform for over 1,500 dealers representing all major automotive brands.