Employee retention is one of the biggest elephants in the room at dealerships around the country.
With average turnover rates as high as 67 percent for automotive retail salespeople, it isn’t a secret that dealerships have a long way to go when it comes to talent retention management (TRM).
Today’s most successful dealers are proactively creating plans and processes that are transforming their dealerships into places where employees want to work. They’re using all the technology and tools at their disposal to foster a more productive, efficient workforce. Chase Abbott covers the importance of a TRM program and actionable next steps for implementing new retention strategies, including:
- Calculating the business impact of high turnover rates
- Best practices in talent retention management (TRM)
- Key first steps in creating a strong recruitment and retention strategy