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Article
Keep Up with Changing Customer Expectations
Today’s customers are changing. Now more than ever, they want to support businesses that look out for their best interests. With artificial intelligence and technology, you c…
Dealership Resources
Webinars, white papers, guides and more on achieving dealership success.
Topic: Customer Experience
— From marketing personalization to process connectivity, learn from our auto retail experts on how to create a car-buying experience that builds customer loyalty.
Article
See Your Customers in a New Way at NADA
Industry conferences and trade shows are a great way to explore many new technology solutions quickly, and for automotive retail, no show can match the value and scope of the NADA annual conference an…
Article
How Unmatched Integrations Help You Outmatch Your Competition
Intelligent anticipation is the key to success in auto sales. By integrating with Cox Automotive solutions, including customer data from Kelley Blue Book, Autotrader and Dealer.com, Connect Autom…
Article
Overcoming Common Barriers to Personalization Technologies
Technology is quickly changing in the retail industry. Are you equipped with the tools needed to give your customers a truly personalized car buying experience?
Webinar
How to Find Hidden Deals with VinSolutions and Car Wars
Learn how to uncover more leads and close more deals by leveraging smart technology integrations and implementing a few best practices. Watch the webinar to see how your sales team can find deals hidi…
Case Study
Serra Honda Grandville
See how Serra Honda Grandville has used VinSolutions CRM to boost employee performance, including improving data collection, customer communication, and lead-to-appointment ratios.
Article
Make the Most of Your Customers’ Wish Lists
Good inventory management is all about having the cars your customers want. With the right tools and strategies, you can get the necessary insights into what customers want and how to deliver that per…
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Article
Spotlight on Employees: Innovation Challenge Winner Alex Tate
Innovation runs deep at VinSolutions. We caught up with VinSolutions UX manager Alex Tate, winner of a recent Cox Automotive-wide innovation challenge, to talk about the importance of i…
Article
Is Your Text Messaging Strategy Meeting Customer Expectations?
Texting can dramatically change the way dealerships engage with customers. With the right strategy and the right technology, texting can help improve communications and customer interactions.