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Cementing the Service Relationship

Most dealers know that service is a huge revenue generator. On average, according to NADA, fixed ops gross profits contribute up to nearly half ofa dealership’s gross profit. And yet,most dealer…
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The ROI of a Proactive Dealership Culture

Today’s most successful dealers aren’t waiting for a crisis to strike before making changes at their dealership. They are proactively creating opportunities to improve operations, sales an…
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The Business Case for Gratitude

It’s that time of year when we focus on how thankful we are for what we have. We go around the table and verbally express our gratitude for our friends, our family and the food in front of us. T…
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Our Team in the News

With all the news out there these days, it’s easy to miss must-read articles. So we’ve curated some of the best stories from the past couple of weeks – ones featuring our team member…
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Three Steps to GoPro at Your Dealership

It should come as no surprise to dealers that our industry is in a time of transition. We’ve heard about the oncoming slump in car sales for years, and yet, its arrival still stings. With this c…