1m Read New Quick Tip: Updating Processes in VinSolutions CRM One key benefit of VinSolutions: the ability to change sales and service processes at any time. Quickly view all active and inactive processes and modify them as needed to fit customer needs or evolving market conditions. Learn How
1m Read New Gain Insights from Fellow Dealers VinSolutions can help you turn data into insights, insights into sales, and gain a competitive edge in connecting with today’s customers. But don’t take our word for it. Watch our client testimonial videos on YouTube. What Your Peers Say
1m Read New ICYMI: Top 5 Tactics in VinSolutions CRM Joe Webb of DealerKnows shares his favorite features that deliver personalized and effective car-buying experiences for your customers. He also discusses the top pitfalls dealers encounter with improper CRM use. Watch this on-demand webinar to master the key factors of CRM success. Key Takeaways
1m Read New Vinessa Ahora Habla Español Vinessa now supports conversations in Spanish. When a customer initiates a conversation in Spanish, Vinessa will automatically switch from English and respond and engage back in Spanish. This expanded language capability enables Vinessa to set more appointments and enhance the overall customer experience at your dealership. Aprende Más
1m Read New Don’t Miss These Texting Best Practices Are your salespeople texting customers in a way that follows the law and honors the opt-in language on your website? If not, you are risking potential legal liability. Fortunately, your salespeople can text customers using the VinSolutions mobile app. Our Performance Managers explain how – and why. Stay Compliant
1m Read New Quick Tip: Reassigning Customers & Removing Users Salespeople often change roles or rooftops. It’s simple to reassign customers in VinSolutions CRM, with just a few clicks. Plus, you can roll back the changes if the salesperson returns. Watch this short video to learn how. Watch Now
1m Read New Quick Tip: Team Performance Dashboard Fundamentals The Team Performance Dashboard provides many key business insights, including leads, appointments, visits & sales for the groups in your dealership. This Quick Tip video shows the basic skills you need to get the most from this essential report. Watch Now