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CRS24-0035_Blog_VIN_Automotive-CRM-101_Blog-Image-01_1254x836_v1

Article

Automotive CRM 101: Master the Basics of Customer Relationships

Every dealer can tune up their customer-relationship skills. That’s because consumer behaviors are always evolving. Shopping and buying experiences are vastly different today than they were even a few short years ago. So, too, are the ways consumers interact with your dealership. Let’s help you master the basics of CRMs so you can manage better

texting best practices

Article
Video

The Benefits of Mobile App Technology for Automotive Sales

Maintaining seamless communication with customers is paramount in the automotive industry. Enter the game-changer: automotive sales CRM mobile texting technology. Dealerships can foster stronger connections with clients while also significantly improving the customer experience and deftly navigating major compliance risks. This VinSolutions Performance Management discussion on Texting Best Practices explains why utilizing mobile text messaging

VIN24-0131_Misc-2024_5-Dos-and-Donts-Landing-Page-Image_1024x728_v1

Article
Webinar

5 Dos and Don’ts Using VinSolutions CRM

VinSolutions CRM turns customer data into insights, and insights into sales. It’s an invaluable sales tool that your team should be using everyday—but are you always using it correctly? This webinar teaches managers about the most important things they should do – and not do – to get the most from VinSolutions. Host Joe Webb

VIN24-0141_Ford-Partnership_Flex-Buy-Article-Image_1024x320_v2-B

News Release

Ford Flex Buy Now Available in VinSolutions Desking

This article has been revised to reflect updates to the Ford Flex Buy contract terms. Ford Flex is an exclusive program from Ford Credit available to first-time buyers looking for affordable monthly payments. Eligible car buyers can take advantage of Ford’s best finance rates and three years of payment discounts. Dealers can show side-by-side financing

Top 5 Takeaways Guide Thumbnail

Guide
Infographic

Top 5 Takeaways from the Cox Automotive Car Buyer Journey Study

Inventory is back—and so is your competition. With sales once againreturning to normal, the car buying journey is also seeing a shift as shopperschange the way they shop, research, and purchase their next car. With new insights from the Cox Automotive Car Buyer Journey Study, whichsurveyed nearly 3,000 respondents, we’ve gathered the top five takeawaysyou

Download The Guide

reassigning-customers-feature-image-final

Article
Quick Tips

Quick Tip: Reassigning Customers & Removing Users

Salespeople often change roles or rooftops. It’s simple to reassign customers in VinSolutions CRM, with just a few clicks. Watch this short video to learn how to reassign customers – and roll back these changes if the salesperson returns. You can also remove users from select or all stores in your group.

Takeaways_Blog-Image

Article

Top Consumer Buying Trends: Five Key Insights from Cox Automotive’s Car Buyer Journey Study

After a wild period of rapid change and shifting norms—both automotive retailers and buyers are beginning to catch their breath. Despite some old trends becoming new again, there are a few ways the buying journey has changed for good. As dealers have implemented new tools and technologies in recent years to make the car buying

Tynans_Vin_2

Article

Use Insights to Reach Today’s Digital-Forward Car-Buyer

The automotive industry has a data problem. Often, sales and service professionals have their work cut out for them untangling a web of customer lists, user info, and disconnected systems that limit their ability to make hardly any sense of your marketing efforts. Campaigns then become a “spray and pray” type effort where you’re sending

Customer Change History

Article
News Release

Product News: Customer Record Change History Now Available

A dealership-level view is now available to see all changes made to customer records. The dealership-level allows users to: To access Customer Change History, click the Customers drop down from the CRM navigation bar and then Customer Change History. For more information, contact your Performance Manager.

Tynans_Service_1

Article

Improve Sales and Service Performance with VinSolutions CRM

The right CRM partner should make life easier on your sales team. If you’re not moving more vehicles and reaching the right buyers, it may be time to reevaluate your partnership. When Tynan’s Auto Group, in Aurora, CO, partnered with VinSolutions CRM and VinSolutions Automotive Marketing Platform (AMP), they were quick to notice the workload

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