Connect Desking

The best deals for you and your customers.

The Challenge: Customers want to buy cars in store, but they don't want to wait at a desk while a dealer pushes numbers back and forth.

How We Solve It: Connect Desking helps dealers streamline the buying process. With Dealertrack data in Rates & Residuals (a Connect Desking upgrade), dealers can see current manufacturer incentives alongside bank rates.

Watch In Action: Hear Chuck Olsen , Corporate Sales Manager at Boucher Automotive Group, discuss how Connect Desking has helped streamline his dealership’s operations.
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What Makes Us Different?

Full Process Integration

Streamline the deal-making process with integrations between Connect Desking and your other key software platforms. Push to a certified DMS in real time, pull in credit reports and OFAC checks with the power of Dealertrack’s network and see all customer information in one place with Connect CRM .

Unmatched Accuracy

Reduce desking errors and let your team focus on the customer experience with automated program validation from Rates & Residuals, which helps your team meet lender guidelines and ensure incentive compatibility.

Maximum Profitability

See side-by-side comparisons of multiple pricing proposals and vehicle options in Connect Desking — including purchase, lease, cash and balloon options. Calculate maximum gross from every vehicle and make more accurate payment calculations to find the best deal for you and your customer.

Product Features

Customize Every Deal

Work deals using a personal library of custom templates, with a form engine that displays real-time quotes, fuel savings, purchase-vs.-lease scenarios and vehicle comparison scenarios.

Get the Full Profitability Picture

See more manufacturer-incentivized rates, or stand-alone programs, helping you optimize front- and back-end profits with Rates & Residuals.

Simplify Processes

Push to a certified DMS in real time, and create worksheets for loan, lease and payment scenarios with precise calculations.

Improve Customer Experience

Identify the best terms and alternative deal structures for your customers based on their credit score, easily pulled in with Rates & Residuals. Tap into Dealertrack’s lender network data to structure deals for new and pre-owned vehicles.

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Better Together: Cox Automotive Integrations

Today's dealers are tired of dealing with duplicate lead data entry, delivering undesirable customer experiences and hitting inefficient software road blocks in accessing their own data. As part of Cox Automotive, we work with our sister companies to create software solutions so you can work faster and more efficiently. Download our Cox Automotive Integrations guide to learn more.

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Meeting Demands in the Age of the Customer

One in three Americans would rather go to the DMV, do their taxes or sit in the middle airplane seat than go through the process of buying a car. In today's post-peak market, dealerships must adjust to the current business cycle: The Age of the Customer. Here’s a quick checklist to see if your dealership’s customer experience is up to the expectations of shoppers in the Age of the Customer.