• Multiple Rooftop Support

    With a single login, you can easily view and complete tasks across all stores within your dealership group, and get enterprise-level trending and reporting.
  • VinLens

    A key feature of our dealership CRM software offering, VinLens is what gathers volumes of relevant details about your customers — from their search and shopping behavior to their responses to your marketing communications — and makes it all visible in single, comprehensive customer records.
  • Database Management

    Our CRM software maintains deep, detailed analysis of every customer. In a single view, you know who they are and where they’re located; what vehicle brands and styles they’ve historically preferred and what they’re currently shopping for; as well as their vehicle title, insurance information, credit rating and equity. It also tells you their preferred communication methods, so you know the best way to get in touch with them. If you want to make your database even more robust, you always have the option to purchase RL Polk or Garage Predictor leads.
  • Real-time Responses

    Now it’s easier than ever to respond to prospect activity in real time. When a prospect lands on your site, the CRM software alerts your team according to the routing parameters you’ve set. It polls the customer record for their history and preferences, and suggests coupons, current incentives or specific vehicles for you to push while they’re shopping. It generates detailed email content you can pull from, to customize messaging with specific photos, videos and links — all with the click of a button. It even tells you the email is opened, so you can follow up with a well-timed phone call.
  • Show Room and Internet Lead Management

    The CRM software manages every lead, from creation to conversion, and issues mobile alerts when new leads arrive. All records of all prospects and leads are instantly accessible to your sales teams, and every inquiry is tracked and routed where and how you want it routed, so no leads are dropped or lost. And you have constant visibility into your sales team’s performance and lead volume across your enterprise.
  • DMS Integration

    VinConnect is certified with Reynolds & Reynolds, DealerTrack, ADP and all the major DMS providers, so the CRM and DMS share data seamlessly, in real time.

    With a single login, you can easily view and complete tasks across all stores within your dealership group, and get enterprise-level trending and reporting.
  • Clean Data

    Say goodbye to duplicate efforts among your people and departments. Our CRM software automatically drops duplicate entries and marks invalid email addresses as do-not-contact records.
  • Mobile

    Access the VinConnect system from anywhere, on any
    mobile device.
  • OEM Certification

    VinConnect is Automotive OEM Certified, so you stay compliant with your automotive manufacturer’s guidelines.