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Home / CRM / Page 6

CRM

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Infographic

Your Guide to What’s Next in Automotive Retail

CRS25-0128_Tech-Trends-2026_Blog-Image_1254x836_v3

Article

Top Tech Trends to Watch in 2026

Summary: Your Roadmap to Smarter Dealership Success Could 2026 be a year of total and complete transformation for your dealership? Dealers are navigating rising shopper expectations, tighter margins, and a fast-moving technology landscape—but there’s plenty of reason to be optimistic. Breakthroughs in AI-powered solutions are redefining how dealerships operate, creating new opportunities to streamline workflows, personalize the customer

Jennifer DeCiero - BDC Manager at Mohawk Honda

Mohawk Honda

Jennifer DeCiero BDC Manager Mohawk Honda Doubles Internet Lead Closings with VinSolutions Jennifer DeCiero, BDC Manager at Mohawk Honda, shares how VinSolutions has revolutionized her team’s approach to internet leads. With Vin’s intuitive desking capabilities, she can present financing, leasing, and cash deals within minutes—boosting responsiveness and customer satisfaction. Jennifer also praises Vin’s seamless video…

Kimberly Simmons - CDJR Brooksville

CDJR Brooksville

This Digital Sales Manager uses VinSolutions CRM to coach teams, launch promotions, and drive revenue

Mike Crynock - Business Development Director at Richey Automotive

Richey Automotive

Mike shares how VinSolutions Predictive Insights revolutionized his customer engagement—from manual tracking to real-time data on buyer behavior.

CRS25-0076_Customer-Buyer-Journey_VIN_Customer-Buying-Trends_Blog-Image_1254x836_v2

Article

Your Dealership Action Plan: 3 Moves to Make Now

The 2024 Cox Automotive Car Buyer Journey Study reveals a shifting landscape in buyer behavior—one that rewards dealers who are proactive, data-driven, and digitally savvy. As a sales manager, general manager or dealer principal, your next move can make all the difference. Advancements in dealership technology have revolutionized the car buying experience, equipping dealers with

VIN25-0160R_Tampa-Shoot_Testimonial-Video-Thumbnail_Alaina-S-Sarah-A_600x336_v1

Regal Automotive

Sarah Abichid and Alaina Southern explain how their stores use Predictive Insights with GenAI to bring more customers to the showroom.

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Great Lakes Auto Group

Ryan Huang, Sales Manager for Great Lakes Auto Group, shares how he and his team leverage GenAI.

VIN25-0148_Misc-2025_Blog-Image-10_1254x836_v1

Article

Five Dealership KPIs that Drive Results (and How to Use Them)

Traditional managers, focus on appointments and sales. We hear it all the time. How many appointments do we have and how many cars do we have out this month so far don’t get me wrong. That’s a very important piece. However, what part of your business is preventing growth from receiving the lead to getting

VIN24-0131_Misc-2024_FordDirect-Smart-VINCENT-Landing-Page-Image_715x462_v4

Article

FORDDIRECT INTEGRATIONS: SMART VINCENT

The Smart VINCENT integration in VinSolutions CRM enables data to be pre-populated through FordDirect’s Data Edge program. This integration simplifies the dealer’s workflow by passing customer information from VinSolutions to Smart VINCENT with the click of a button, eliminating double data entry and saving time. Dealers can quickly view every vehicle incentive, rebate, discount, and

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