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Vinessa Ahora Habla Español

News Release

Vinessa Ahora Habla Español

Vinessa is now able to communicate with customers in Spanish. This expanded language capability enables Vinessa to set more appointments and engage with a broader audience. When your customers communicate in Spanish, Vinessa will respond in Spanish, enhancing the overall customer experience. For dealers using Vinessa, this expanded language capability enables dealers to: For more

Email Deliverability Best Practices

Article

Email Deliverability Best Practices

When it comes to email marketing, you might have the best, most strategic campaign plan, the most expertly crafted email messages, and the perfect products and inventory to showcase to your audience. But it’s all for naught if your emails don’t actually get delivered. The factors that affect email deliverability are more complex than you’d

team-performance-dash

Quick Tips

Quick Tip: Team Performance Dashboard Fundamentals

The Team Performance Dashboard offers essential business insights, such as leads, appointments, visits, and sales for your dealership’s groups. Additionally, it displays activities and key performance indicators for each member of your sales team. By clicking on a salesperson, you can access their Coaching Dashboard, which provides useful data also accessible to the salesperson. Utilize

CRS24-0035_Blog_VIN_Automotive-CRM-101_Blog-Image-01_1254x836_v1

Article

Automotive CRM 101: Master the Basics of Customer Relationships

Every dealer can tune up their customer-relationship skills. That’s because consumer behaviors are always evolving. Shopping and buying experiences are vastly different today than they were even a few short years ago. So, too, are the ways consumers interact with your dealership. Let’s help you master the basics of CRMs so you can manage better

texting best practices

Article
Video

The Benefits of Mobile App Technology for Automotive Sales

Maintaining seamless communication with customers is paramount in the automotive industry. Enter the game-changer: automotive sales CRM mobile texting technology. Dealerships can foster stronger connections with clients while also significantly improving the customer experience and deftly navigating major compliance risks. This VinSolutions Performance Management discussion on Texting Best Practices explains why utilizing mobile text messaging

VIN24-0131_Misc-2024_5-Dos-and-Donts-Landing-Page-Image_1024x728_v1

Article
Webinar

5 Dos and Don’ts Using VinSolutions CRM

VinSolutions CRM turns customer data into insights, and insights into sales. It’s an invaluable sales tool that your team should be using everyday—but are you always using it correctly? This webinar teaches managers about the most important things they should do – and not do – to get the most from VinSolutions. Host Joe Webb

VIN24-0141_Ford-Partnership_Flex-Buy-Article-Image_1024x320_v2-B

News Release

Ford Flex Buy Now Available in VinSolutions Desking

This article has been revised to reflect updates to the Ford Flex Buy contract terms. Ford Flex is an exclusive program from Ford Credit available to first-time buyers looking for affordable monthly payments. Eligible car buyers can take advantage of Ford’s best finance rates and three years of payment discounts. Dealers can show side-by-side financing

Top 5 Takeaways Guide Thumbnail

Guide
Infographic

Top 5 Takeaways from the Cox Automotive Car Buyer Journey Study

Inventory is back—and so is your competition. With sales once againreturning to normal, the car buying journey is also seeing a shift as shopperschange the way they shop, research, and purchase their next car. With new insights from the Cox Automotive Car Buyer Journey Study, whichsurveyed nearly 3,000 respondents, we’ve gathered the top five takeawaysyou

Download The Guide

reassigning-customers-feature-image-final

Article
Quick Tips

Quick Tip: Reassigning Customers & Removing Users

Salespeople often change roles or rooftops. It’s simple to reassign customers in VinSolutions CRM, with just a few clicks. Watch this short video to learn how to reassign customers – and roll back these changes if the salesperson returns. You can also remove users from select or all stores in your group.

Takeaways_Blog-Image

Article

Top Consumer Buying Trends: Five Key Insights from Cox Automotive’s Car Buyer Journey Study

After a wild period of rapid change and shifting norms—both automotive retailers and buyers are beginning to catch their breath. Despite some old trends becoming new again, there are a few ways the buying journey has changed for good. As dealers have implemented new tools and technologies in recent years to make the car buying

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