How do your customers view your dealership? Do they consider you a trusted advisor, ready and willing to help with any automotive question, concern or need? Or, do your customers think of you as a retailer, facilitating a transaction and nothing more?
Today, consumers are shying away from businesses that take a self-centered approach to customer service. Instead, they seek out companies that are willing to create more consultative relationships with their customers.
In this whitepaper, which includes new research from the VinSolutions Technology and Transformation of Retail Study, you’ll learn how new artificial intelligence and automation technology can help you build those consultative relationships and boost your dealership’s bottom line.