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Show customers what they want to see and give your whole sales team a full view as well. Bring back show-and-tell with the new Connect Texting.
95% of your customers own a mobile phone and 9 out of 10 consumers are interested in communicating with businesses via text messaging.
Texting offers a tremendous opportunity to improve customer engagement, but it’s important to be able to track the conversations in your CRM. Fortunately, VinSolutions Connect Texting has you covered.
Features include:
- Customer Conversation History – See the text conversations between your dealership and your customers in a single view inside their VinSolutions Connect CRM customer record.
- Photos and Videos Upgrade – Send images of vehicles and features quickly and easily through VinSolutions Connect CRM. With VinSolutions Connect Mobile, you can engage with your customers from anywhere on the lot.
- Customer Texting Opt-in – Your dealership’s marketing efforts stay compliant with proper opt-in requests within the CRM.
*Sources: Pew Research Center, Twilio
Improve the view for your customers and your dealership.
Fill out the two-step form below to find out how VinSolutions Connect Texting can improve the customer experience and help close more deals.
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