To keep giving customers a great experience as the dealership grew, Mohawk Honda looked to artificial intelligence tool VinSolutions Connect Automotive Intelligence. Connect Automotive Intelligence has helped salespeople reach out to customers at the right time with a relevant message, managers follow up with leads and track sales engagement and all dealership staff improve personalization with insights into each customer’s buying journey.
Only VinSolutions Connect CRM with Connect Automotive Intelligence uses artificial intelligence and Cox Automotive buyer information to help identify which of a dealership’s customers are most likely to buy. In fact, consumers classified as “ready to buy” by Connect Automotive Intelligence are 8.2 times more likely than the average customer in the CRM to purchase within 30 days.
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