For many dealerships, mass marketing can be a challenge. You want to attract as many customers as possible, while not pushing them away with impersonal messaging. Fortunately, there’s a simple way to personalize communications, create better customer experiences and increase sales. If you’re not personalizing your marketing yet, it’s time to find out why you should and how you can.
In our guide, you’ll learn:
- Why you should collect and organize customer data, from the broad basics to the gritty details.
- How to identify a customer’s intent and interest from their behavior and data.
- Why personalized messages help customers see you as an advisor instead of a salesperson.