9 out of 10 customers expect to complete part of their car shopping experience online, and 61% are dissatisfied with their car buying experience, citing negotiations and paperwork as their two biggest pain points.

These problems can be solved with a combination of Cox Automotive Digital Retailing, VinSolutions Connect CRM, and Connect Desking. With these integrated tools you can:

• Allow a customer to submit a full deal, including trade appraisal, credit application and deal structure, directly from the vehicle listing on your website.
• Push the lead directly into Connect CRM.
• Easily copy the deal information into Connect Desking for submission to your lender portal and ultimately to your DMS.

Join our upcoming webinar to learn how these tools can streamline your sales process and improve your customer experience.