95% of your customers own a mobile phone and 9 out of 10 consumers are interested in communicating with businesses via text messaging.
Texting offers a tremendous opportunity to improve customer engagement, but it’s important to be able to track the conversations in your CRM. Fortunately, VinSolutions Connect Texting has you covered.
- Customer Conversation History – See the text conversations between your dealership and your customers in a single view inside their VinSolutions Connect CRM customer record.
- Photos and Videos Upgrade – Send images of vehicles and features quickly and easily through VinSolutions Connect CRM. With VinSolutions Connect Mobile, you can engage with your customers from anywhere on the lot.
- Customer Texting Opt-in – Your dealership’s marketing efforts stay compliant with proper opt-in requests within the CRM.