Comprehensive integrations between Connect CRM and other key Cox Automotive solutions connect every phase of the car-buying process, whether the customer is shopping online, in store, or both.
Every customer is different, and every dealership is different. VinSolutions tools offer flexible, customizable processes to fit your business’s unique needs.
Drillable dashboards deliver insights that help you prioritize tasks, get real-time customer feedback, and identify shoppers who are likely ready to buy—before they submit a lead.
Every Connect CRM user receives the full support of a Performance Manager, an experienced retail automotive expert who helps maximize performance and ensure success.
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Consumers classified as “ready to buy” by Connect Automotive Intelligence were nearly 10.8 times more likely to make a purchase within 30 days than consumers with inconclusive Buying Signals.
For those consumers classified as “ready to buy” by Connect Automotive Intelligence, brand was correctly predicted 30 days prior to purchase for 84% of sales.
For those consumers classified as “ready to buy” by Connect Automotive Intelligence, model was correctly predicted 30 days prior to purchase for 46% of sales.
Source: VinSolutions Connect Automotive Intelligence Data predictions for 30 days prior to purchase in Aug 2019-Feb 2020
Jim Stanger, President, Helena Motors
Andy Guelcher, General Manager, Mohawk Honda
Yes. With integrations with Cox Automotive solutions, leading credit providers, and many popular third-party vendors, Connect CRM with Connect Automotive Intelligence helps dealerships streamline workflows, reduce errors, and uncover actionable insights from cross-platform data.
However they’d like. You can call, email, text (including photos and videos), and even Facebook Message customers through Connect CRM. All the communications are then stored directly in the customer record, so your salespeople never have to start from scratch when a customer follows up with a question.
Yes. Thanks to strong integrations with Dealer.com Digital Retailing and flexible processes, Connect CRM with Connect Desking empowers your sales staff to give customers the car-buying experience they want—whether that experience takes place in store, online, some combination of the two.
As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 5,000 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase.
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