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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Type: Article

What AI Really Means for Car Dealerships
Article
By Chase Abbott

As customers complete more of their car buying journey online, the potential benefits of artificial intelligence to dealerships are significant. Learn how implementing the right AI solution can increase sales, boost productivity and improve the customer experience. 

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CRM Strategies to Drive Dealership Success in 2019
Article
By Mark Vickery

In most cases, poor utilization of the CRM and the resulting poor data quality are the underlying reason why many dealerships do not realize their true potential. With 2019 just around the corner, it will be critical for dealerships to take a closer look at how their staff are utilizing the CRM.

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Are You Making a Common CRM Process Mistake?
Article
By Mark Vickery

The CRM only works as well as the people using it. And to get your people to use the CRM, you have to implement the right processes that will allow them to do their best work. Every dealership is different, so every process should be different, but there are a couple of common mistakes we often see dealers make that are worth keeping in mind as you develop your processes.

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4 Core Competencies for Keeping Dealership Staff Engaged
Article

Employee engagement in a remote or socially distant environment is no different than engaging them at any other time. It’s about building upon four key competencies.

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Get Back to Business with CRM Training
Article

As businesses and communities begin to reopen, a lot of questions about the best way to move forward are likely to arise for your dealership. Learn more about the virtual training and education resources we’re providing to help you answer those questions.

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Dealer Success Stories: Connect Texting
Article

With nine out of 10 consumers interested in communicating with businesses via text messaging, many dealerships are using texts as a way to quickly and easily connect with customers. Learn more about these dealers’ success stories.

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Is your CRM delivering for your dealership?
Article
By Mark Vickery

The signs of an underutilized or underperforming CRM include poor email communication, poor lead management and poor campaign management. Find out whether your CRM is delivering for your dealership.

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Does your dealership need a new CRM?
Article

Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealership is different, but there are a couple of key indicators that can alert you that something may be amiss in your processes.

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