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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Type: Article

Meeting Demands in the Age of the Customer
Article
By Mo Zahabi

One in three Americans would rather go to the DMV, do their taxes or sit in the middle airplane seat than go through the process of buying a car. In today's post-peak market, dealerships must adjust to the current business cycle: The Age of the Customer. Here’s a quick checklist to see if your dealership’s customer experience is up to the expectations of shoppers in the Age of the Customer.

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The Tools You Need to Support Your Business
Article

As the industry-leading CRM provider and your partner in success, our goal is to help you do just that, and bring a world-class experience to every one of your dealership customers. We stand by our promise to help you make every connection count. 

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Reach Customers with the Right Communication Channels
Article
By Mo Zahabi

What you say isn’t the only important consideration for your dealership’s customer communications; it is also important to consider the channels you use to say it. Here are a few key channels to focus on as you continue to connect with your customers digitally.

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Leverage Your CRM Tools to Develop Fully Digital Processes
Article

With the right tools, resources and strategy, dealerships can develop a fully digital mindset that will serve them well in the coming weeks and beyond. Here are a few key CRM tools to leverage as your dealership starts to shift.

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Key Info to Communicate to Your Customers
Article
By Mo Zahabi

Now is the time to set yourself apart from your competitors with an experience that makes customers feel like VIPs, even from their living rooms. Here are some key pieces of info you need to make sure your customers can find quickly and easily.

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How Going Mobile Brings Speed to Your Sales Team
Article

Maintaining a speedy sales process without all your normal tools can feel overwhelming. Fortunately, all the tools you need can be found in something that is probably in the palm your hand right now: your phone.

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Get Going with Virtual Training for Your Dealership
Article

As your committed partner, we are devoted to business continuity to keep your dealership moving forward. We can help do that with virtual training of your VinSolutions products. Here’s what that looks like.

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Driving Business Continuity: Facing New Challenges with New CRM Strategies
Article
By Tiea Roper

Current events have forced dealerships to find new ways of reaching out to customers in order to build relationships. Join Tiea Roper, Performance Manager at VinSolutions, as she teaches new CRM strategies for today’s unique challenges.

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