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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Type: Article

Article
Podcast: The Challenges and Opportunities of Dealership Staffing
By Caroline Murray

Improving dealership culture and employee retention creates an opportunity not only to reduce costs, but also to improve the customer experience – which will ultimately drive more sales. Learn more in this podcast featuring Chase Abbott.

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Article
Debunking the Myths behind Artificial Intelligence
By Mo Zahabi

With unsettling science fiction as a backdrop, it’s easy to see people are businesses are wary of artificial intelligence. But with myths and fears about artificial intelligence come opportunities for those dealerships willing to discover the truth.

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Article
Artificial Intelligence Becomes Reality and Other Takeaways from Digital Dealer
By Mo Zahabi

Artificial intelligence was one of the hot topics at Digital Dealer 26. With this technology now becoming reality, dealership staff are trying to sort out what artificial intelligence will mean for their jobs, businesses and the broader auto retail market.

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Article
Five Key CRM Utilization Metrics
By Mark Vickery

You know your dealership’s CRM is a key part of winning sales — but how well are you using it? It’s a question easier asked than answered, but it’s worth making the effort to figure out. So how can you begin to evaluate how well your dealership is utilizing your CRM? These five metrics are often a good place to start.

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Article
Making the CRM the Hub of All Customer Communications
By Chase Abbott

To provide customers with the experience they want, the CRM has to be the hub of all customer communications. Only tracking emails or checking the box that you made a phone call won’t cut it.

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Article
Understand the Terms behind the Tech: Key AI Phrases 
By Mo Zahabi

To understand how artificial intelligence can help your dealership, you should understand what artificial intelligence and other key related concepts mean.

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Article
Photos: Take Our Daughters and Sons to Work Day
By Caroline Murray

We had a blast welcoming some of our youngest team members into the Mission office for Take Our Daughters and Sons to Work Day.  

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Article
Three Key Action Items for Dealerships
By Mark Vickery

I get it – it’s hard to stay focused. Keeping the unread emails to double-digits is a feat, and social media notifications never stop rolling in. There’s a shiny new technology available every week, and the amount of content to read and listen to online is endless. We’re all guilty of overcomplicating things, but in reality, most dealers can benefit from focusing on three key action items.

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