Dealership Resources

Today’s most successful dealers have transformed operations across their business see each customer as what they really are: one person. There are three major reasons for shifting your operations to be focused on a single view of the customer: data hygiene, streamlined workflow and customer connection quality.

Interest in artificial intelligence (AI) has exploded in the last several years. But what does artificial intelligence really mean, and what does it mean for your dealership? Watch this webinar to find out.

Don’t just take our word for it — read the results of surveys and research conducted by DealerKnows, a dealership training and consulting firm. You'll find that receiving personal attention and expert CRM coaching elevates dealership performance. Download a copy of our CRM usage report to learn how best-in-class dealers are making more customer connections. 

It's easy to get overwhelmed by all the data available in your CRM. Learn how to focus on the metrics that help measure your dealership's success. Get your dealership on the road to CRM success with our guide and learn the science behind engaging today's car buyers. 

You know your dealership’s CRM is a key part of winning sales — but how well are you using it? It’s a question easier asked than answered, but it’s worth making the effort to figure out. So how can you begin to evaluate how well your dealership is utilizing your CRM? These five metrics are often a good place to start.

I get it – it’s hard to stay focused. Keeping the unread emails to double-digits is a feat, and social media notifications never stop rolling in. There’s a shiny new technology available every week, and the amount of content to read and listen to online is endless. We’re all guilty of overcomplicating things, but in reality, most dealers can benefit from focusing on three key action items.

With all the news out there these days, it’s easy to miss must-read articles. So we’ve curated some of the best stories from the past couple of weeks – ones featuring our team members! Check out the interesting insights in the news from the VinSolutions team.

Whew! Another big Labor Day weekend in the books. You’ve crossed t’s with your customers, dotted i’s with your sales team and may have even had a few brief moments for recovery in between, but the opportunity to use this big holiday weekend improve your dealership is just beginning. Taking a few extra follow-up steps can lead to big returns for your business.