NADA 2020 — Las Vegas February 15–17
Webinars, white papers, guides and more on achieving dealership success.
In most dealerships, inventory management is a reactive process. Inventory becomes available, and dealers react by deciding whether that vehicle is a good choice for their lot. But with today’s shrinking margins and plateauing new car sales, today’s most successful dealers are leaving reactive inventory management behind. Learn how to take a PROactive approach at your dealership.
At many auto dealerships, a game of Telephone is being played – with customer data. When customer data is entered and get re-entered into dealer software platform after dealer software platform, the transformation of information is often just as dramatic as that phrase in Telephone. But the results you get are far less funny.
Finding the right CRM to help you manage your customer relationships requires some research. To get the most out of your CRM investment, get to know your customers communication preferences, your new CRM provider and your unique business needs.
Spring cleaning isn’t just for the storage shelves in your garage. Most dealership CRMs’ data, processes and training could use a good spring cleaning too.
Adjusting CRM processes regularly represents a great opportunity for improving efficiency, productivity and ROI. Listen to this podcast and learn more about the importance of up-to-date CRM processes and key actions to take when revisiting your processes.
When you have a CRM with artificial intelligence capabilities, data analysis goes from arduous to automated, and dealership staff are freed up to what they do best – build customer relationships.
We had a blast welcoming some of our youngest team members into the Mission office for Take Our Daughters and Sons to Work Day.
In next week’s webinar, Mo Zahabi, senior director of product consulting for VinSolutions and data enthusiast, will explain what artificial intelligence is and how it can be implemented in dealerships today. Join us on May 7!