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Dealership Resources

Webinars, white papers, guides and more on achieving dealership success.

Dealership Death by Double Entry
Article
By Mo Zahabi

At many auto dealerships, a game of Telephone is being played – with customer data. When customer data is entered and get re-entered into dealer software platform after dealer software platform, the transformation of information is often just as dramatic as that phrase in Telephone. But the results you get are far less funny.

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How to Find the Right CRM for Your Dealership
Article
By Mark Vickery

Finding the right CRM to help you manage your customer relationships requires some research. To get the most out of your CRM investment, get to know your customers communication preferences, your new CRM provider and your unique business needs.

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Spring Cleaning for Your CRM
Article
By Mark Vickery

Spring cleaning isn’t just for the storage shelves in your garage. Most dealership CRMs’ data, processes and training could use a good spring cleaning too. 

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Podcast: Adjusting CRM Processes to Improve Profitability
Article
By Caroline Murray

Adjusting CRM processes regularly represents a great opportunity for improving efficiency, productivity and ROI. Listen to this podcast and learn more about the importance of up-to-date CRM processes and key actions to take when revisiting your processes.

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Podcast: Meeting Customers’ Expectations in a Digital Era
Article
By Caroline Murray

When you have a CRM with artificial intelligence capabilities, data analysis goes from arduous to automated, and dealership staff are freed up to what they do best – build customer relationships. 

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Photos: Take Our Daughters and Sons to Work Day
Article
By Caroline Murray

We had a blast welcoming some of our youngest team members into the Mission office for Take Our Daughters and Sons to Work Day.  

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Webinar: Demystify AI – How Artificial Intelligence Can Enhance Your Dealership
Article
By Caroline Murray

In next week’s webinar, Mo Zahabi, senior director of product consulting for VinSolutions and data enthusiast, will explain what artificial intelligence is and how it can be implemented in dealerships today. Join us on May 7!  

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Artificial Intelligence Becomes Reality and Other Takeaways from Digital Dealer
Article
By Mo Zahabi

Artificial intelligence was one of the hot topics at Digital Dealer 26. With this technology now becoming reality, dealership staff are trying to sort out what artificial intelligence will mean for their jobs, businesses and the broader auto retail market.

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