Webinars, white papers, guides and more on achieving dealership success.
The CRM only works as well as the people using it. And to get your people to use the CRM, you have to implement the right processes that will allow them to do their best work. Every dealership is different, so every process should be different, but there are a couple of common mistakes we often see dealers make that are worth keeping in mind as you develop your processes.
The signs of an underutilized or underperforming CRM include poor email communication, poor lead management and poor campaign management. Find out whether your CRM is delivering for your dealership.
Understanding and evaluating a new dealership CRM is easier said than done. In this guide, you’ll learn strategies for CRM evaluation that help ensure you find the tool that is right for your business.
Download info sheets for your dealership’s leadership, sales and BDC or internet teams.
The right software can mean the difference between getting results and making excuses. In today's dealership, it's playing a more important role than ever. Because buying software is a big decision, we'll help you make the right choice to build efficiency and drive sales. Download our guide to begin planning your road map to success.
Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealership is different, but there are a couple of key indicators that can alert you that something may be amiss in your processes.
One in three Americans would rather go to the DMV, do their taxes or sit in the middle airplane seat than go through the process of buying a car. In today's post-peak market, dealerships must adjust to the current business cycle: The Age of the Customer. Here’s a quick checklist to see if your dealership’s customer experience is up to the expectations of shoppers in the Age of the Customer.
NADA 2020 was a record-breaking show, and every day was action-packed. The VinSolutions team met with dealerships from around the country to discuss how VinSolutions Connect CRM and Connect Automotive Intelligence can help turn data into insights, and insight into sales.