Article
Webinar: Unleash Your CRM Secret Weapon
If your dealership is still trying to make the most of your CRM, join our very own Mark Vickery, Senior Director of Performance Management at VinSolutions, for a free webinar …
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Type: Article
Article
Is Your CRM Giving You Tricks or Treats?
We’re approaching Halloween, so we’re surrounded by all things spooky: gory masks, creepy decorations and bone-chilling movies. But for many dealerships, the scariest t…
Article
Best Place to Work: VinSolutions
The people have spoken: VinSolutions is one of the Best Places to Work in Kansas City! Based on employee survey responses, the Kansas City Business Journal has recognized VinSolutions as one…
Article
Why Your Dealership’s Marketing Should Focus on Your Most Loyal Customers
With margins shrinking, dealerships need to get maximum value for their marketing dollars. You can use the information in your CRM to view your customer interaction records, but how do you decide…
Article
3 Quick Ways to Collect More Customer Data
For your CRM to help you make more sales, your dealership must consistently collect valid customer data. Every piece of information you collect about a customer is objectively valuable because it…
Article
Almost Everyone Texts Today. How About Your Dealership?
Your customers are busy. They don’t want to have to read lengthy emails or take voice phone calls from your dealership when they could be receiving and sending convenient text messages instead.
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Using Video to Gain Customer Trust
One of the trends that came across loud and clear in several of the sessions at this year’s VinWorx user summit is that video is an increasingly useful way to reach customers. Videos can be your…
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Ask the Dealers: Secrets to Maximizing Your CRM Usage
One of the highlights of VinWorx 2018, VinSolutions’ premier user summit, was the Connect CRM user panel. Dealers from across the country (and Canada!) took the stage to share their top CRM tips…
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Think Like A Customer to Communicate More Effectively
When you spend each day immersed in CRM processes and focused on data capture, you can sometimes lose sight of the fact that your primary job is to build relationships with the human beings who may wa…