It’s no secret that employee turnover is a challenge for many dealerships. In fact, 67% of salespeople leave within a year according to Cox Automotive research. And that turnover is costing dealerships a lot – about $10,000 per new hire – something most dealerships can’t afford with today’s compressed margins.
Improving dealership culture and employee retention creates an opportunity not only to reduce costs, but also to improve the customer experience – which will ultimately drive more sales. In this podcast interview with Chase Abbott, vice president of sales for VinSolutions, you’ll learn how to make adjustments in management and staffing strategies to improve employee retention. Chase covers key dealership staffing trends, the true cost of high turnover and key action items for improving your dealership culture.
This podcast originally appeared on AutoSuccess.