NADA 2019 is just two weeks away! We’re looking forward to connecting with dealers at what is sure to be a great show in San Francisco.
As you begin planning out your NADA schedule and setting up your demos, I wanted to share a little bit more about the new products and enhancements we’ll have available to demo at the VinSolutions booth.
Whether you’re already a VinSolutions Connect CRM customer, you’re looking for a new CRM or you just like browsing new tech, we’d love to show you around our platform and products. Here’s an overview of what’s new:
Connect Texting Enhancements
95% of your customers own a mobile phone and 9 out of 10 consumers are interested in communicating with businesses via text messaging. With the new Connect Texting, you can communicate with customers in the way they want, while still maintaining efficiency and accountability in the dealership. New features include:
- Customer Conversation History: See the text conversations between your dealership and your customers in a single view inside their VinSolutions Connect CRM customer record.
- Photos and Videos Upgrade: Show customers the vehicles and features they want to see quickly and easily through VinSolutions Connect CRM.
- Customer Texting Opt-in: Keep your dealership’s marketing efforts compliant with proper opt-in requests within the CRM.
As dealerships continue to embrace new, more consolidated organizational structures, we know data sharing across rooftops within a dealer group is critical to success. We’ve continued to enhance our enterprise capabilities within VinSolutions Connect CRM to give dealers a fuller view of their customers and dealership activity. Key features include:
- Enterprise Customer: See customers’ cross-rooftop data in one place in the CRM customer dashboard.
- Enterprise Alerts: Receive an alert when relevant leads are created in another sister store so you’re not competing against yourself.
- Enterprise Custom Permissions: Improve group efficiency by allowing user permissions to proliferate across the dealer group.
Enhanced Customer Offers
90% of customers prefer a unique, personalized car-buying journey. To meet the need for a more tailored customer experience, VinSolutions Connect CRM now provides more precise and accurate equity data so you can provide your customers with more relevant, specific offers. Connect CRM now also provides more granular segmentation options to better target marketing efforts.
New Technology Investments
Keep your eyes open next week for a big announcement about our newest, most exciting CRM enhancement investment!
In addition to our new products, we’ll also have our core products available to demo, including Connect CRM, Connect Desking, TargetPro+ and more. If you’re ready to superpower your efficiency, ROI and profitability in 2019, come see us! Sign up now for your VinSolutions demo at NADA!