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Spotting the Red Flags in Your CRM
Article

Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealership is different, but there are a couple of key indicators that can alert you that something may be amiss in your processes.

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Do You Hold Your Team Accountable?
Assessment

Are you an enforcer? A flip-flopper? An easy-goer? Making sure your team understands and follows the processes in your CRM is the key to more satisfied employees, more sales opportunities and faster dealership growth. Find out how you're doing with our quick self-assessment.

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Building Better Connections
Guide

How do today's most successful dealers stay ahead? They measure their performance on a monthly basis, and manage their teams accordingly. Research done by VinSolutions indicates five specific metrics make dealers win more customers and close more deals. And you can measure all of them in your CRM. Download our free, printable guide to see how you stack up against best-in-class dealers. 

Download the Guide
Better Together: Cox Automotive Integrations
Guide

Today's dealers are tired of dealing with duplicate lead data entry, delivering undesirable customer experiences and hitting inefficient software road blocks in accessing their own data. As part of Cox Automotive, we work with our sister companies to create software solutions so you can work faster and more efficiently. Download our Cox Automotive Integrations guide to learn more. 

Download the Guide
Does Your CRM Deliver?
Assessment

If your numbers don’t budge and nothing feels smooth or easy, your CRM may be the cause of your problems. Take our short assessment and see if your CRM has what it takes to help your dealership perform.

Start the Assessment
It's Time to Compare Your Options
Guide

Every dealership is different. You need a CRM flexible enough to fulfill your individual needs. Learn how to weigh your options when evaluating a CRM solution and research what each option brings to the table. Download our free CRM Buyer's Guide to help you make the best decision for your dealership. 

Download the Guide
Prepare for a Smooth Transition
Guide

CRM onboarding can make or break your automotive CRM success. Work with a provider who will ensure accurate data transfer and customize your CRM to meet your goals. Download our CRM Implementation guide to learn how our onboarding process is designed to get you up and running quickly and effectively. 

Download the Guide
VinSolutions CRM University
Guide

Reach next-level CRM utilization through ongoing training. VinSolutions' CRM University guides you through the exclusive training opportunities available to Connect CRM users. Download your free training guide today. 

Download the Guide
How a new CRM can save the day at your dealership
Guide

If you’re getting serious about choosing a new CRM, you need to ask providers some serious questions about Performance Management. Find out why a Performance Manager can make or break your CRM success.

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How the Best Dealers Stay Top-of Mind
White Paper

It's easier and cheaper to sell to current customers. Learn how to use loyalty programs to boost customer retention and stay top-of-mind. Download the white paper to begin developing your loyalty program today. 

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Get it Right From the Start
Webinar

Your CRM should be generating leads, not frustration. Sam Passer, Associate VP of Client Onboarding, and Chris Hawthorne, Director of Training, walk you through how training affects revenue and retention and the steps to fix these issues. Watch our webinar to learn how to get dealership CRM training right, from the start. 

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Helena Motors
Case Study

The motto of Montana’s Helena Motors is “the way it ought to be.” This belief guides every customer interaction, and treating customers right has been the basis for much of their success.  However, the group was ready to take its customer experience to the next level. It wanted a technology solution to help streamline and track interactions with potential and current customers to personalize the buying journey, as well as increase efficiency. These needs
led Helena Motors to look for a new CRM provider.

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How to Buy Dealership Software
Guide

The right software can mean the difference between getting results and making excuses. In today's dealership, it's playing a more important role thank ever. Because buying software is a big decision, we'll help you make the right choice to build effiency and drive sales. Download our guide to begin planning your road map to success. 

Download the Guide
How to Find Hidden Deals with VinSolutions and Car Wars
Webinar

Learn how to uncover more leads and close more deals by leveraging smart technology integrations and implementing a few best practices. Watch the webinar to see how your sales team can find deals hiding in plain sight at your dealership.

Watch the Webinar
Are you asking the right questions about CRMs?
Guide

Before you choose a new CRM, consider some key criteria. If you’re in the market (or even thinking about being in the market) for a new dealership CRM, you know there are lots of factors to consider. 

Download the Guide
Make More Customer Connections
White Paper

Don’t just take our word for it — read the results of surveys and research conducted by DealerKnows, a dealership training and consulting firm. You'll find that receiving personal attention and expert CRM coaching elevates dealership performance. Download a copy of our CRM usage report to learn how best-in-class dealers are making more customer connections. 

Download the White Paper
Ron Marhofer Auto Group
Case Study

The dealership management team at Ron Marhofer knew the sales group needed a more streamlined online-to-in-store process to deliver the best dealership experience to customers. At the same time, they needed better CRM software data to drive sales coaching opportunities and a clearer understanding of the dealership’s customers. With these must-haves in mind, the dealer group turned to VinSolutions Connect CRM. Upon implementing VinSolutions' CRM, the dealer group gained access to:

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5 CRM Metrics Dealerships Can't Ignore
Guide

It's easy to get overwhelmed by all the data available in your CRM. Learn how to focus on the metrics that help measure your dealership's success. Get your dealership on the road to CRM success with our guide and learn the science behind engaging today's car buyers. 

Download the Guide
The Opportunity of Automation: TargetPro
White Paper

Many dealers are missing out on the biggest opportunity to increase market share: the automation of marketing communications. Download the PCG Research Report on TargetPro to learn the benefits of data-backed marketing automation for your dealership. 

Download the Report
Serra Honda Grandville
Case Study

Serra Honda Grandville built a successful dealership based on the fundamentals of good old-fashioned communication (like greeting every customer at the door) and working hard to develop and maintain healthy customer relationships. 

Download the Case Study
Technology and the Transformation of Retail
White Paper

As times, technologies and customers change, dealerships must adapt to shifts in customer buying behavior. Today’s customers want a more consultative relationship with their dealership, and one of the keys to providing this experience is leveraging advances in technology. See how artificial intelligence and automation can benefit your dealership.

Download the White Paper
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