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4 Things Your Customers Need to Shop and Buy from Your Dealership Remotely
Article

Just as your staff need certain tools and capabilities to be able to work deals at a safe social distance, your customers need the information and tools to shop – and buy – remotely as well. Here are a few things to make sure you give your customers for the best remote buying experience possible.

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Do You Hold Your Team Accountable?
Assessment

Are you an enforcer? A flip-flopper? An easy-goer? Making sure your team understands and follows the processes in your CRM is the key to more satisfied employees, more sales opportunities and faster dealership growth. Find out how you're doing with our quick self-assessment.

Start the Assessment
Dealer Success Stories: Connect Texting
Article

With nine out of 10 consumers interested in communicating with businesses via text messaging, many dealerships are using texts as a way to quickly and easily connect with customers. Learn more about these dealers’ success stories.

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Building Better Connections
Guide

How do today's most successful dealers stay ahead? They measure their performance on a monthly basis, and manage their teams accordingly. Research done by VinSolutions indicates five specific metrics make dealers win more customers and close more deals. And you can measure all of them in your CRM. Download our free, printable guide to see how you stack up against best-in-class dealers. 

Download the Guide
Does your dealership need a new CRM?
Article

Dealerships are taking a good first step in generating leads and sales when they decide to invest in a CRM. However, just like any tool, a CRM is only as effective as the user behind it. Every dealership is different, but there are a couple of key indicators that can alert you that something may be amiss in your processes.

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Better Together: Cox Automotive Integrations
Guide

Today's dealers are tired of dealing with duplicate lead data entry, delivering undesirable customer experiences and hitting inefficient software road blocks in accessing their own data. As part of Cox Automotive, we work with our sister companies to create software solutions so you can work faster and more efficiently. Download our Cox Automotive Integrations guide to learn more. 

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Find More Opportunities from Facebook
Article

Consumers increasingly expect to be able to communicate with businesses via messaging apps, particularly Facebook. I Luckily, there’s already a tool to help you manage these customer messaging—your CRM.

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Does Your CRM Deliver?
Assessment

If your numbers don’t budge and nothing feels smooth or easy, your CRM may be the cause of your problems. Take our short assessment and see if your CRM has what it takes to help your dealership perform.

Start the Assessment
Get Back to Business with CRM Training
Article

As businesses and communities begin to reopen, a lot of questions about the best way to move forward are likely to arise for your dealership. Learn more about the virtual training and education resources we’re providing to help you answer those questions.

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It's Time to Compare Your Options
Guide

Every dealership is different. You need a CRM flexible enough to fulfill your individual needs. Learn how to weigh your options when evaluating a CRM solution and research what each option brings to the table. Download our free CRM Buyer's Guide to help you make the best decision for your dealership. 

Download the Guide
Get Going with Virtual Training for Your Dealership
Article

As your committed partner, we are devoted to business continuity to keep your dealership moving forward. We can help do that with virtual training of your VinSolutions products. Here’s what that looks like.

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Prepare for a Smooth Transition
Guide

CRM onboarding can make or break your automotive CRM success. Work with a provider who will ensure accurate data transfer and customize your CRM to meet your goals. Download our CRM Implementation guide to learn how our onboarding process is designed to get you up and running quickly and effectively. 

Download the Guide
How Going Mobile Brings Speed to Your Sales Team
Article

Maintaining a speedy sales process without all your normal tools can feel overwhelming. Fortunately, all the tools you need can be found in something that is probably in the palm your hand right now: your phone.

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VinSolutions CRM University
Guide

Reach next-level CRM utilization through ongoing training. VinSolutions' CRM University guides you through the exclusive training opportunities available to Connect CRM users. Download your free training guide today. 

Download the Guide
Key CRM Actions to Maximize Current Leads
Article

With all of the unique challenges your dealership might be facing today, it can be difficult to prioritize what tasks are most important. By prioritizing customers, responding appropriately, and optimizing your data for future success, you can spend time taking action that actually matters to your business.

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How a new CRM can save the day at your dealership
Guide

If you’re getting serious about choosing a new CRM, you need to ask providers some serious questions about Performance Management. Find out why a Performance Manager can make or break your CRM success.

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Leverage Your CRM Tools to Develop Fully Digital Processes
Article

With the right tools, resources and strategy, dealerships can develop a fully digital mindset that will serve them well in the coming weeks and beyond. Here are a few key CRM tools to leverage as your dealership starts to shift.

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How the Best Dealers Stay Top-of Mind
White Paper

It's easier and cheaper to sell to current customers. Learn how to use loyalty programs to boost customer retention and stay top-of-mind. Download the white paper to begin developing your loyalty program today. 

Download the White Paper
New Operating Model, New Opportunities
Article

The opportunity to get ahead of the competition by delivering the personalized, efficient car-shopping experience customers expect is bigger than ever before. Here are some key action items to keep in mind as you begin to shift into a new operating model.

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Get it Right From the Start
Webinar

Your CRM should be generating leads, not frustration. Sam Passer, Associate VP of Client Onboarding, and Chris Hawthorne, Director of Training, walk you through how training affects revenue and retention and the steps to fix these issues. Watch our webinar to learn how to get dealership CRM training right, from the start. 

Watch the Webinar
The Tools You Need to Support Your Business
Article

As the industry-leading CRM provider and your partner in success, our goal is to help you do just that, and bring a world-class experience to every one of your dealership customers. We stand by our promise to help you make every connection count. 

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Helena Motors
Case Study

The motto of Montana’s Helena Motors is “the way it ought to be.” This belief guides every customer interaction, and treating customers right has been the basis for much of their success.  However, the group was ready to take its customer experience to the next level. It wanted a technology solution to help streamline and track interactions with potential and current customers to personalize the buying journey, as well as increase efficiency. These needs
led Helena Motors to look for a new CRM provider.

Download the Case Study
How to Buy a Dealership CRM
Guide

The right software can mean the difference between getting results and making excuses. In today's dealership, it's playing a more important role thank ever. Because buying software is a big decision, we'll help you make the right choice to build effiency and drive sales. Download our guide to begin planning your road map to success. 

Download the Guide
How to Find Hidden Deals with VinSolutions and Car Wars
Webinar

Learn how to uncover more leads and close more deals by leveraging smart technology integrations and implementing a few best practices. Watch the webinar to see how your sales team can find deals hiding in plain sight at your dealership.

Watch the Webinar
Learn all about business-to-consumer texting trends with this infographic.
Guide

Texting is the #1 channel for customer service preferred by customers in the United States. A technology solution that enables texting creates opportunities for better customer communication across your business.

Download the Infographic
Key Dealership CRM Considerations Guide
Guide

Understanding and evaluating a new dealership CRM is easier said than done. In this guide, you’ll learn strategies for CRM evaluation that help ensure you find the tool that is right for your business.

Get The Guide
Make More Customer Connections
White Paper

Don’t just take our word for it — read the results of surveys and research conducted by DealerKnows, a dealership training and consulting firm. You'll find that receiving personal attention and expert CRM coaching elevates dealership performance. Download a copy of our CRM usage report to learn how best-in-class dealers are making more customer connections. 

Download the White Paper
Ron Marhofer Auto Group
Case Study

The dealership management team at Ron Marhofer knew the sales group needed a more streamlined online-to-in-store process to deliver the best dealership experience to customers. At the same time, they needed better CRM software data to drive sales coaching opportunities and a clearer understanding of the dealership’s customers. With these must-haves in mind, the dealer group turned to VinSolutions Connect CRM. Upon implementing VinSolutions' CRM, the dealer group gained access to:

Download the Case Study
Mohawk Honda
Case Study

Mohawk Honda has built a successful dealership over the past 100 years with the core philosophy of providing a great customer experience. But with business growth and the need to manage an abundance of customer data, providing a positive buying experience has understandably become more challenging.

Download the Case Study
5 CRM Metrics Dealerships Can't Ignore
Guide

It's easy to get overwhelmed by all the data available in your CRM. Learn how to focus on the metrics that help measure your dealership's success. Get your dealership on the road to CRM success with our guide and learn the science behind engaging today's car buyers. 

Download the Guide
The Opportunity of Automation: TargetPro
White Paper

Many dealers are missing out on the biggest opportunity to increase market share: the automation of marketing communications. Download the PCG Research Report on TargetPro to learn the benefits of data-backed marketing automation for your dealership. 

Download the Report
Serra Honda Grandville
Case Study

Serra Honda Grandville built a successful dealership based on the fundamentals of good old-fashioned communication (like greeting every customer at the door) and working hard to develop and maintain healthy customer relationships. 

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Technology and the Transformation of Retail
White Paper

As times, technologies and customers change, dealerships must adapt to shifts in customer buying behavior. Today’s customers want a more consultative relationship with their dealership, and one of the keys to providing this experience is leveraging advances in technology. See how artificial intelligence and automation can benefit your dealership.

Download the White Paper
Ready to drive more traffic to your store and close more deals? Request a demo