Chase Abbott

Vice President, Sales

Chase Abbott is Vice President of Sales at VinSolutions and Dealertrack F&I, where he is responsible for leading and managing the sales team and its efforts. Prior to joining VinSolutions in 2008, Chase spent seven years with an automotive group, holding multiple titles from Internet Director to Finance Director to GSM. Chase brings strong leadership qualities combined with a tenacious desire to build efficiency, process and culture within the VinSolutions sales teams.

Have a question or comment for Chase? Connect with him on LinkedIn.

Articles by Chase Abbott

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6 Steps to Buying the Perfect Dealership Software

I’ve been in the automotive business for years, on both the retail and software sides, so I know that choosing dealership software is a big decision. But if you can help customers buy the right car, you’ve got what it takes to buy the right dealership software. This six-step plan will put you on the right path to buying the perfect dealership software.

Webinar

Stop the Revolving Door

Your dealership’s approach to technology, especially your CRM, is more important than ever before. Effective, continuous CRM training is a key element of fostering success and productivity in employees.

Watch the Webinar

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A Way to Increase Profitability That Many Dealerships Overlook

We all know that margins are shrinking for dealerships and that it’s a trend that is likely to continue. With that in mind, it’s important to look for ways to preserve your dealership’s profits. Where should you start? The smart money’s on employee retention.

Webinar

Go Pro: Harness the Power of Proactivity

Today’s most successful dealers are proactively confronting the current sales environment. They’re not waiting for opportunities to come to them. During this webinar, you'll learn how to use the right technology and techniques to take control of your dealership's success. Watch the webinar to learn how to harness the power of PROactivity and transform your dealership.

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Building a Company Culture Geared to Succeed

Watching this and experiencing different work cultures throughout my career, I have learned that in order to have an impactful company culture, you need to empower your workforce. There are dealerships where everyone loves each other and others where there is such a disconnect, it shocks me that management keeps people employed.

Webinar

Improving Employee Retention Strategies to Increase Profitability

With average turnover rates as high as 67 percent for automotive retail salespeople, it isn't a secret that dealerships have a long way to go when it comes to talent retention management (TRM). In this webinar, Chase Abbott covers the importance of a TRM program and actionable next steps for implementing new retention strategies.

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Article

CRM Training to Win

It’s an all too familiar story. A dealer realizes his sales staff needs a CRM. He decides on a CRM system, signs on the dotted line, and hands over the money to the CRM vendor. And then—crickets. Learn how to empower your employees to embrace the CRM and improve outcomes for your dealership.

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Data-Driven Tips for Selling to Every Generation from Gen Z to Baby Boomers

Every customer is different, but their age can tell you a lot about how they might prefer to approach buying a car. Since the start of the pandemic, some key generational differences have emerged in reasons for delaying vehicle purchases and adjusting vehicle price range. Being aware of these generational nuances is one way to get ahead in this tight market.

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Ditch the Purple Gorilla: Create a Dealership for Today’s Customer

The average customer only spends 21 percent of the process with the dealer they buy the car from. Is your dealership set up to be proactive and make the most of that 21 percent of customers’ time? Or are you stuck in old processes built for old customer shopping patterns?

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Explore New Superpowers at NADA 2019

If you have the wrong tools, your team might not be performing to its fullest potential. Whether you’re already a VinSolutions Connect CRM user or you’re in the market for a new CRM, VinSolutions’ new tools could be the superpowers your dealership needs to deliver what your customers are looking for.

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From Speculating to Selling: Overcoming Sales Challenges with Technology

While a lot with the industry has changed, the need to cater to customers to sell cars has remained a common denominator for dealership success. Technology can help dealers overcome today’s unique market challenges, and even accommodate selling with more precision and success than ever before in auto retail history.

Article

Give Thanks for Your Team

With so much going on this time of year, it is easy to get swept up in the daily tasks and meetings required to keep the business moving. This Thanksgiving, though, make time to tell your coworkers and employees thank you.

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How Unmatched Integrations Help You Outmatch Your Competition

Intelligent anticipation is the key to success in auto sales. By integrating with Cox Automotive solutions, including customer data from Kelley Blue Book, Autotrader and Dealer.com, Connect Automotive Intelligence gives dealers the insights they need to identify ready-to-buy customers – before the competition can.

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Investing in a Generation of Learners

Today, more than one in three workers are millennials, and by 2025, millennials will make up 75% of the workforce. As digital natives and self-starters, millennial employees are primed to embrace your dealership’s CRM and technology solutions. But you have to provide the training first. Learn more about the value of training for millennials.

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Keep Up with Changing Customer Expectations

Today’s customers are changing. Now more than ever, they want to support businesses that look out for their best interests. With artificial intelligence and technology, you can give your customers the personalized buying experience they expect from a dealership and develop relationships with them that keep them coming back.

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Making the CRM the Hub of All Customer Communications

To provide customers with the experience they want, the CRM has to be the hub of all customer communications. Only tracking emails or checking the box that you made a phone call won’t cut it.

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Overcoming Common Barriers to Personalization Technologies

Technology is quickly changing in the retail industry. Are you equipped with the tools needed to give your customers a truly personalized car buying experience?

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See Your Customers in a New Way at NADA

Industry conferences and trade shows are a great way to explore many new technology solutions quickly, and for automotive retail, no show can match the value and scope of the NADA annual conference and expo. Here’s a preview of what you’ll be able to see in the VinSolutions booth at NADA.

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The ROI of a Proactive Dealership Culture

Today’s most successful dealers aren’t waiting for a crisis to strike before making changes at their dealership. They are proactively creating opportunities to improve operations, sales and customer service. These successful dealers aren’t waiting to Go Pro, and they are starting the shift with culture.

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Three Steps to GoPro at Your Dealership

It should come as no surprise to dealers that our industry is in a time of transition. We’ve heard about the oncoming slump in car sales for years, and yet, its arrival still stings. With this change in the market must come a change in mindset at dealerships. As an industry, we must start being more proactive in our operations; it’s time to Go Pro.

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VinSolutions at NADA: Texting, Enterprise and More

Whether you’re already a customer, you’re looking for a new CRM or you just like browsing new tech, stop by the VinSolutions booth at NADA in San Francisco to take a look at our platform and products. Read on for an overview of what’s new this year.

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What AI Really Means for Car Dealerships

As customers complete more of their car buying journey online, the potential benefits of artificial intelligence to dealerships are significant. Learn how implementing the right AI solution can increase sales, boost productivity and improve the customer experience.