CHALLENGES SOLVED

What's Your Biggest Challenge?

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My Customers Want Flexibility

Consumers are doing more shopping online than ever, and they expect flexibility and control in the car buying process.

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My Salespeople Aren’t Using Our Software

Your dealership won’t see returns on your software investment if it is underutilized—or worse, not utilized at all.

My Customer Experience Isn’t Good

Two-thirds of consumers say they would pay more for a great experience. But only 36% of consumers are satisfied with their dealership.*

SEE WHAT OTHERS ARE SAYING

Find Shoppers Sooner

Kevin Patterson

Vice President, Nourse Chillicothe Automall
Drive More Sales

Sharon Leger & Teryn Rogers

VinSolutions Call Tracking tool in VinSolutions CRM helps managers coach staff and improve dealership results.

*2020 Cox Automotive Reimagining the Automotive Consumer Experience.

Resources challenges

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Are You Giving Your Customers the Empty Cart Experience?

This situation is happening to car shoppers at all kinds of dealerships – except these shoppers don’t find out their cart is empty until they arrive on your showroom floor. With a few basic steps, however, you can give your customers the shopping experience they expect - making them happier and your dealership more profitable.

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Integrations with insight

Work smarter with Cox Automotive integrations that turn data into insights. Create a more efficient, personalized customer experience with a database that pulls from multiple sources of critical customer data, including Dealer.com, Xtime, and vAuto.
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Partners in Performance

Maximize your automotive CRM software utilization with regular consultations with your Performance Manager, a dedicated advisor with automotive retail sales expertise and partner in your dealership’s business success.