KnowMe - Call Measurement & Monitoring

Turn prospects into customers.

For more than five years, KnowMe has been helping businesses, large and small, sell more effectively. Our web-based service helps you: Track and manage leads, Optimize your ad budget, and Improve customer service.

The more you know, the more you can sell.

The easy-to-use KnowMe system can help your small- or medium-sized business achieve bigbusiness results by responding better to every lead.

Know more at every stage of the sales cycle.

What good is a lead if the sale doesn’t follow? Now you can make every incoming call count. KnowMe gives you the information you need throughout the sales cycle by providing:

• Comprehensive call tracking
• Informative analysis and reports
• Complete control

Know more about your customer before you even answer the phone.

First, we provide unique toll-free phone numbers to use in each print ad, direct mail piece, radio spot, web banner, and any other advertising you run. Then, when customers call, you’ll know which ad got their attention. And the KnowMe screen on your computer will tell you who they are before you answer the phone. Our comprehensive call tracking also lets you:

• Record all conversations so you can evaluate and improve your performance. (Customers are advised that the call may be recorded for quality assurance).
• Update the customer’s contact information and add notes after the call.
• Add sales stage, actions, status, and other relevant information that helps you be prepared for every interaction with each customer.

Know how to get the best return on your advertising spending.

You wouldn’t waste money on equipment that doesn’t work. Why waste money on advertising that isn’t performing? With KnowMe Reporting, you can effectively analyze where your advertising dollars are working best—and where they’re going to waste. Evaluate the effectiveness of your ads and make adjustments to content, media placement, and timing. At a glance, you can see: Number of leads generated, geographical area reached, distribution of leads over time, cost per lead.