Program Overview and Features
The Dealer Meeting
GETTING BUY-IN, SUPPORT, UNDERSTANDING AND AWARENESS
FROM THE DEALER
Developing Short and Long term internet strategy
Building Traffic
& Generating Quality Leads
Online Pricing Challenges & Opportunities
Effective
Communication using email
Performance Measurement
The Manager’s Meeting
GAINING
SUPPORT AND ESTABLISHING PROCESSES
AND PRICING
Blueprinting current processes: on-line
and off-line
Learning best practices - Process
Selling to Customers in the Internet
Age
Pricing Policy
F&I issues
The Internet Manager’s Meeting
LEARNING TO USE
ALL THE AVAILABLE TOOLS
VinSolutions Inventory Management Website Utility
Inventory
Services-getting inventory on-line
Training on VinSolutions ILM Tools
Auto-response
set-up
Answering price, payment and availability questions
Loading personalized
response templates that involve choices
Stressing speed of response
Role-play telephone
scripts-stressing speed to phone
Confirmation calls and e-mail
Using VinSolutions
lead Management tool: long term follow-up strategies
Learn follow-up techniques
as well as unsold follow-up scripts
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Is your staff ready for the challenges presented by new media? VinSolutions training and consulting provides
internet success for your dealership.
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