Many of us embrace the new year as a symbol of a clean slate in our personal lives, as a chance to start fresh. But if you’re starting from a “clean slate” at your dealership this new year, you’re likely missing out on big opportunities for customer retention, sales and improved profitability. Here are a few tips for improving customer retention and starting out the new year strong.
Posted: 1/26/2018 8:00:00 AM by
I’ve never had the traits of an extrovert that so many dealers consider critical to sales success, and time and time again my approach was met with skepticism. And yet, in my time at dealerships, I was consistently one of the top performing salespeople. Many dealers are missing top talent by failing to look outside the box when hiring sales teams.
Posted: 1/9/2018 8:00:00 AM by
At many dealerships, a game of Telephone is being played – with customer data. When customer data is entered and re-entered into dealership software platform after dealership software platform, the transformation of information is often just as dramatic as that phrase in Telephone. But the results are far less funny.
Posted: 1/4/2018 8:00:00 AM by